MBM/Ideal/Destroyit 4002 cross cut shredder reverse but no forward

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  • axyun
    Service Manager

    Site Contributor
    1,000+ Posts
    • Aug 2007
    • 1323

    #1

    MBM/Ideal/Destroyit 4002 cross cut shredder reverse but no forward

    Removed all paper debris from shredder and changed 2 gears in gearbox thought to have had wear but in retrospect were probably okay. Shredder goes in reverse but when press forward with paper in entrance get motor hum sound and then circuit breaker trip. Never actually rotates forward.

    However, can turn motor forward or reverse manually. Please advise as to next step as shredders serviced only occasionally.Frank/ActionPhotocopy
  • Iowatech
    Not a service manager

    2,500+ Posts
    • Dec 2009
    • 3933

    #2
    Re: MBM/Ideal/Destroyit 4002 cross cut shredder reverse but no forward

    I'd say the control board is the most likely suspect, although double check to make sure the entrance sensor isn't blocked. And maybe check the bin full switch for proper operation, that could stop forward rotation of the shredding unit. Although I can't see how that would cause the breaker to open, so maybe not.
    That's some really sticky grease they use on those drive gears, isn't it? Seems to work well, but it's still no fun washing your hands after handling them. Or at least I didn't think it was much fun.

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    • Iowatech
      Not a service manager

      2,500+ Posts
      • Dec 2009
      • 3933

      #3
      Re: MBM/Ideal/Destroyit 4002 cross cut shredder reverse but no forward

      Check the oil supply, too.

      Comment

      • axyun
        Service Manager

        Site Contributor
        1,000+ Posts
        • Aug 2007
        • 1323

        #4
        Re: MBM/Ideal/Destroyit 4002 cross cut shredder reverse but no forward

        Machine is working. Not sure but think bin full switch was activated while trying to shred paper. Frank

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 36699

          #5
          Re: MBM/Ideal/Destroyit 4002 cross cut shredder reverse but no forward

          Not certain about specific models, but some mid-size and larger shredders use either a start relay or start capacitor to simulate triple phase power. If there is a problem with the start relay not pulling in properly or a short in the start capacitor, the motor will try to turn in both directions at the same time. Results is it will hum for a few seconds at most before blowing fuse or circuit breaker.

          Comment

          • axyun
            Service Manager

            Site Contributor
            1,000+ Posts
            • Aug 2007
            • 1323

            #6
            Re: MBM/Ideal/Destroyit 4002 cross cut shredder reverse but no forward

            Had thought about that and swapped connecters on the 2 identical capacitors but did not change outcome. Still not sure why machine started working. Thanks for the input which makes a lot of sense. I had asked a tech friend same thing. "Can the machine be trying to go forward and reverse at same time". He said, "I don't know". Then we swapped the capacitors and still got tripped circuit breaker. Next mornig make sure bin switch not engaged and the machine starts working. Miller time.

            Comment

            • ZOOTECH
              Senior member of CRS

              Site Contributor
              2,500+ Posts
              • Jul 2007
              • 3378

              #7
              Re: MBM/Ideal/Destroyit 4002 cross cut shredder reverse but no forward

              Originally posted by axyun


              .... Miller time.
              Have one or two for me Frank - the fix that's un-explainable is "it's either AM or FM".
              "You can't trust your eyes, if your mind is out of focus" --

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