Norton 360 blocking SMB Scans

[Geo]

Hi all

Setting up a MFP for SMB scanning , problem is Norton 360 is blocking the connection (Kyocera error 1101) . Disabling Norton on the target P.C. ( not a server) allows the scans through...So my question is..Does anybody know exactly how to modify Norton to allow SMB scans through. I posted this question on Kyocera because I don't know if it's copier specific.

Thanks much

Geo

[Phil B.]

Re: Norton 360 blocking SMB Scans

Have you contacted Norton? or have you talked with the IT staff for the customer? Personally UNLESS given permission to do so, I wouldn't mess with the Norton issue and throw it to their IT staff. With the way MFP's are allowing hacking of a customers network, I wouldn't put myself into the possibility of being blamed for that mess.

[copier tech]

Re: Norton 360 blocking SMB Scans

I would also explain to the customer they dont need to waste their money on antivirus software, Windows has built in antivirus security software.

[Phil B.]

Re: Norton 360 blocking SMB Scans

I would also explain to the customer they dont need to waste their money on antivirus software, Windows has built in antivirus security software.

Windows Defender ( Microsoft Essentials ) IMHO is crap.. that's why most people install a third party protection.

Microsoft Windows Defender Security Center Review & Rating | PCMag.com

[copier tech]

Re: Norton 360 blocking SMB Scans

Windows Defender ( Microsoft Essentials ) IMHO is crap.. that's why most people install a third party protection.

Microsoft Windows Defender Security Center Review & Rating | PCMag.com

[Geo]

Re: Norton 360 blocking SMB Scans

Have you contacted Norton? or have you talked with the IT staff for the customer? Personally UNLESS given permission to do so, I wouldn't mess with the Norton issue and throw it to their IT staff. With the way MFP's are allowing hacking of a customers network, I wouldn't put myself into the possibility of being blamed for that mess.

It's a small shop and their "I.T." dept is Bob who no longer works their. About the permissions agree ,I wouldn't unless they gave me explicit permission. However, I don't want too look stupid ( no comments) and tell them I don't know how to configure Norton. As for Norton...They are useless.

Thanks

[Phil B.]

Re: Norton 360 blocking SMB Scans

in ALL 3rd party testing results MS WD ranked low in the ability to detect and clean virus / mallwear / spywear.

up until vista I was a beta tester for MS Win Products. I work with US Government and Local Government - NCSU - UNC - Duke and NONE trust the product.

[rthonpm]

Re: Norton 360 blocking SMB Scans

Windows Defender may not be the best AV out there, but compared to Norton, or any Symantec product, it's a significant improvement. Almost every customer PC I've had to rebuild for rootkits has had some kind of Symantec product installed, and the rest were all running McAfee. I immediately advise my customers not to renew any contracts they have for either of those products. There are far superior options available, such as ESET, BitDefender, the business grade Avast versions, and Sophos. Many third party AV products have been found to have problems that expose computers to bigger issues overall. There are more issues caused now by from leveraging vulnerabilities in either software or an operating system than you'll see from the traditional virus.

[SalesServiceGuy]

Re: Norton 360 blocking SMB Scans

My notes are from Norton Internet Security 2012 but I think the concept is still the same.

Try:

Settings
Admin
Smart Firewall
Trust Control
Configure
Network Details
Edit

[Geo]

Re: Norton 360 blocking SMB Scans

My notes are from Norton Internet Security 2012 but I think the concept is still the same.

Try:

Settings
Admin
Smart Firewall
Trust Control
Configure
Network Details
Edit

Do you bu chance have more detailed steps...Such as what setting to chance or use.

Thanks much
Geo

[guitar9199]

Re: Norton 360 blocking SMB Scans

Do you bu chance have more detailed steps...Such as what setting to chance or use.

Thanks much
Geo

Try this....

Norton 360 Firewall blocking SMB scans from eBX MFP