4235 wont update firmware. says check delivery server

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  • mrfixit7
    Technician
    • Jul 2018
    • 31

    #1

    4235 wont update firmware. says check delivery server

    every time i go to service mode trying to update firmware the machine displays
    [failed to connect to delivery server ,check delivery server and network.


    as always any help is greatly appreciated
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8095

    #2
    Re: 4235 wont update firmware. says check delivery server

    Originally posted by mrfixit7
    every time i go to service mode trying to update firmware the machine displays
    [failed to connect to delivery server ,check delivery server and network.


    as always any help is greatly appreciated
    What have you done so far? gateway correct?

    Try turning on DHCP & auto IP let the machine pull the details & run the update again.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • mrfixit7
      Technician
      • Jul 2018
      • 31

      #3
      Re: 4235 wont update firmware. says check delivery server

      i did wipe and let it pull ip, subnet, and gateway again just to be sure .... no change still wont let me update firmware..

      i also compared the delivery server URL with another machine and they are identical

      test of communication with delivery server says error code 84014206
      Last edited by mrfixit7; 08-30-2021, 07:48 PM.

      Comment

      • Venom
        Technical/IT Support

        500+ Posts
        • Nov 2009
        • 765

        #4
        Re: 4235 wont update firmware. says check delivery server

        What is URL you are using?
        IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

        Comment

        • mrfixit7
          Technician
          • Jul 2018
          • 31

          #5
          Re: 4235 wont update firmware. says check delivery server

          URL IS AS FOLLOWS.


          403 Forbidden

          Comment

          • Phil B.
            Field Supervisor

            10,000+ Posts
            • Jul 2016
            • 22801

            #6
            Re: 4235 wont update firmware. says check delivery server

            Originally posted by mrfixit7
            URL IS AS FOLLOWS.


            403 Forbidden
            Link forbidden

            Sent from my SM-G960U using Tapatalk

            Comment

            • mrfixit7
              Technician
              • Jul 2018
              • 31

              #7
              Re: 4235 wont update firmware. says check delivery server

              https: //device.c-cdsknn. net/cds_soap /updaterif



              no spaces of course. this sight didnt appreciate that i guess

              Comment

              • 20 year tech
                Senior Tech

                500+ Posts
                • May 2014
                • 580

                #8
                Re: 4235 wont update firmware. says check delivery server

                Originally posted by mrfixit7
                https: //device.c-cdsknn. net/cds_soap /updaterif



                no spaces of course. this sight didnt appreciate that i guess

                Where did you get that URL from ??

                Does the machine pass a COM-TEST ?

                Comment

                • copier tech
                  Field Supervisor

                  5,000+ Posts
                  • Jan 2014
                  • 8095

                  #9
                  Re: 4235 wont update firmware. says check delivery server

                  I've had some models that would not update via CDS until I first update via SST etc then the CDS update works.

                  I put this down to it firmware being on an old/factory release version.

                  Let us eat, drink, and be merry, because tomorrow we may die!

                  For all your firmware & service manual needs please visit us at:

                  www.copierfirmware.co.uk - www.printerfirmware.co.uk

                  Comment

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