Hi Guys.
I have a ira5535 with the above error. The machine has been running perfectly for the last two years when the customer phoned me and said they cant get the last inch or so of the Cyan toner tube into the machine.
So they said they gave it a bang and it went in. As soon as they did this it gives the error after about 7 copies. . After stripping the Cyan set on hopper assembly out of the machine I'm finding the assembly is leaking and has leaked toner into the machine. Do you think it is just a case of replacing that hopper or the toner feed drive as well. Was thinking of going back and swapping the cyan with the magenta and seeing if the error code changes to the magenta code.
Anyone else had this problem?
Cheers
I have a ira5535 with the above error. The machine has been running perfectly for the last two years when the customer phoned me and said they cant get the last inch or so of the Cyan toner tube into the machine.
So they said they gave it a bang and it went in. As soon as they did this it gives the error after about 7 copies. . After stripping the Cyan set on hopper assembly out of the machine I'm finding the assembly is leaking and has leaked toner into the machine. Do you think it is just a case of replacing that hopper or the toner feed drive as well. Was thinking of going back and swapping the cyan with the magenta and seeing if the error code changes to the magenta code.
Anyone else had this problem?
Cheers
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