Hi. I have an error 161-4050
Customer has fitted a new printhead, but inks ran out before printhead had finished setting up.
Engineer has fitted a new purge unit. Still have this error after going in to service mode.
Machine says replenishing ink for fifteen minutes, then same error.
I usually work on HP plotters, so these are a bit of a mystery to me. Any pointers would be appreciated.
The customer has spent a lot of money on a printhead, inks, maintenance trays, so I would like to get this working.
Edit: I've just tried to do a nozzle check and now it's saying Multi Sensor Error.
I've cheated the top cover and there is no visible light to check the paper.
Thanks in advance.
Customer has fitted a new printhead, but inks ran out before printhead had finished setting up.
Engineer has fitted a new purge unit. Still have this error after going in to service mode.
Machine says replenishing ink for fifteen minutes, then same error.
I usually work on HP plotters, so these are a bit of a mystery to me. Any pointers would be appreciated.
The customer has spent a lot of money on a printhead, inks, maintenance trays, so I would like to get this working.
Edit: I've just tried to do a nozzle check and now it's saying Multi Sensor Error.
I've cheated the top cover and there is no visible light to check the paper.
Thanks in advance.
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