iR-ADV C5550 -- Missing "Access Stored Files" mailboxes on 2nd Hand Machine

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  • west3800
    Junior Member
    • Dec 2014
    • 7

    #1

    iR-ADV C5550 -- Missing "Access Stored Files" mailboxes on 2nd Hand Machine

    I bought a second-hand iR-ADV C5550i and did a full reset on the machine.

    When I hit "Access Stored Files" on the display I was expecting to see "Mailboxes". But that option isn't there.

    In the print driver I can print to the mailboxes, but I can't access the stored prints. The only things on the Access Stored Files screen is a grayed out Memory Media.

    Thanks for your help!!
  • giogi
    Engineer senior

    100+ Posts
    • Jan 2016
    • 182

    #2
    Re: iR-ADV C5550 -- Missing "Access Stored Files" mailboxes on 2nd Hand Machine

    check if lev2 COPIER>OPTION>DSPLY-SW>UI-BOX is 1
    "Knowledge is a source, but unfortunately ignorance is a sea."

    Comment

    • west3800
      Junior Member
      • Dec 2014
      • 7

      #3
      [SOLVED] Re: iR-ADV C5550 -- Missing "Access Stored Files" mailboxes on 2nd Hand Mac

      Originally posted by giogi
      check if lev2 COPIER>OPTION>DSPLY-SW>UI-BOX is 1
      You are a maestro, Giogi! That solved it!

      Comment

      • Canuck
        Tech Specialist

        1,000+ Posts
        • Nov 2007
        • 1713

        #4
        Re: iR-ADV C5550 -- Missing "Access Stored Files" mailboxes on 2nd Hand Machine

        If it's a 2nd hand machine, I would initialize all data in user mode also

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        • west3800
          Junior Member
          • Dec 2014
          • 7

          #5
          Re: iR-ADV C5550 -- Missing "Access Stored Files" mailboxes on 2nd Hand Machine

          Originally posted by Canuck
          If it's a 2nd hand machine, I would initialize all data in user mode also
          Hi Canuck, what are the steps to initialize all data in user mode?

          Many thanks!

          Comment

          • Canuck
            Tech Specialist

            1,000+ Posts
            • Nov 2007
            • 1713

            #6
            Re: iR-ADV C5550 -- Missing "Access Stored Files" mailboxes on 2nd Hand Machine

            Originally posted by west3800
            Hi Canuck, what are the steps to initialize all data in user mode?

            Many thanks!
            Once logged in as Administrator, Settings/Reg,Management Settings,Data Management,Initialize All Data. This will wipe out all previous user settings

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