Canon ir-2800 e000602-003 error

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  • PEPELEMU
    Tech
    • Oct 2008
    • 38

    #1

    Canon ir-2800 e000602-003 error

    I am working on a IR-2800 with an error code E000602-0003. I have replaced the hard drive from my canon distributor. After 3 weeks the error came back. Ordered another hard drive from distributor same thing after a few weeks error came back. The distributor said these were not direct from canon the were 3rd party. Are these hard drives bad or is the machine causing the problem?

    Thanks

    John
  • kuby
    Senior Tech

    1,000+ Posts
    • Oct 2007
    • 1370

    #2
    Make sure that the heater switch in turned OFF. That is the switch next to the ON/OFF switch. It will bake a HD. If the back of the machine (HD area) is hot and the HD is very HOT, this could be your problem. I would check this out before installing another HD.

    Comment

    • bineeshgeorge
      Trusted Tech

      100+ Posts
      • Jul 2009
      • 107

      #3
      Originally posted by PEPELEMU
      I am working on a IR-2800 with an error code E000602-0003. I have replaced the hard drive from my canon distributor. After 3 weeks the error came back. Ordered another hard drive from distributor same thing after a few weeks error came back. The distributor said these were not direct from canon the were 3rd party. Are these hard drives bad or is the machine causing the problem?

      Thanks

      John

      Check your Power back ground. Is earth corrected? check power variations..

      Comment

      • PEPELEMU
        Tech
        • Oct 2008
        • 38

        #4
        Error e000602-003

        The heater switch was on. I switched it off and put a new HD in. Hopefully that was it.

        Thank you
        John

        Comment

        • kuby
          Senior Tech

          1,000+ Posts
          • Oct 2007
          • 1370

          #5
          How is it going with the hard drive problem?

          Comment

          • PEPELEMU
            Tech
            • Oct 2008
            • 38

            #6
            Error e000602-003

            Hi Kuby, So far the customer has not called back yet. Last time it happened it took about 2 weeks before it crashed. Thanks again. I will let you know if it errors again.
            John

            Comment

            • kuby
              Senior Tech

              1,000+ Posts
              • Oct 2007
              • 1370

              #7
              I put a clear piece of plastic over the switch to keep the customer from turning it on again.

              Comment

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