printer canon ix4000 error code 6500

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  • atheer
    Technician
    • May 2008
    • 10

    #1

    [Error Code] printer canon ix4000 error code 6500

    my printer canon ix4000 give me error 6500 what`s that mean????????
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16084

    #2
    Originally posted by atheer
    my printer canon ix4000 give me error 6500 what`s that mean????????

    Other hardware error [6500] - Logic board ass'y (QM2-3393 / QM3-1654)
    *1

    *1: Before replacement of the logic board ass'y, check the waste ink amount (by service test print or EEPROM information print).

    <Service mode operation procedures>
    1) With the printer power turned off, while pressing the Resume/Cancel button, press and hold the Power button. (DO NOT release the buttons. The Power LED lights in green to indicate that a function is selectable.)
    2) While holding the Power button, release the Resume/Cancel button. (DO NOT release the Power button.)
    3) While holding the Power button, press the Resume/Cancel button 2 times, and then release both the Power and Resume/Cancel buttons.
    (Each time the Resume/Cancel button is pressed, the Alarm and Power LEDs light alternately, Alarm in orange and Power in green,
    starting with Alarm LED.)
    4) When the Power LED lights in green*1, press the Resume/Cancel button the specified number of time(s) according to the function listed in
    the table below. (Each time the Resume/Cancel button is pressed, the Alarm and Power LEDs light alternately, Alarm in orange and Power
    in green, starting with Alarm LED.)
    EP.JPG


    Service test print
    <EEPROM information contents>
    On the service test print (sample below), confirm the EEPROM information as shown below. (The information is given in the upper portion of
    the printout.)
    iX5000 (iX4000): Model name
    JPN: Destination
    Vx.xx: ROM version
    USB (xxxxxx): USB serial number
    FA = xx xx xx: Reserved for plant use
    D = xxx.x: Waste ink amount (%)
    AB (C = OK Y = ...): Ink system check result
    Note: The waste ink amount should be confirmed by EEPROM information print (not by service test print).

    tp.JPG

    If the waste ink amount is 7% or more, also replace the ink absorber kit (QY5-0164) when replacing the logic board ass'y.

    QM2-3393: iX5000 logic board ass'y
    QM3-1654: iX4000 logic board ass'y
    Last edited by teckat; 12-18-2010, 09:43 PM.
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