for all senior tech, i had problem with ir 6000 that got error 602-003, i've been reset and defrag this machine i check the ide cable but no result. hoping help to this problem.
how to repair the error code 602-003
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E602-0003
The data address registered on the HD is not consistent with the data. (Write-abort error on HD sector)
(Note) Partitions on iR machine
1) Image storage area
Saves and stores image data.
2) General-purpose file storage area
Stores user setting data, various log data, PDL spool data, and image data address.
3) PDL-related file storage area
Stores font data for printers.
4) Firmware storage area
Stores system software.
(a) If write to the image storage area was aborted
A function is implemented to fix a write-abort error in the image storage area, which automatically
repairs the error after power is turned off and switched on again. (The function writes dummy data
at locations specified by the data pointer to fix address-data inconsistency.)
If a write-abort error occurred in the image storage area and E602-0003 is output, turn off the main
power and then turn it on again to fix the error.
(b) If write to other areas than the image storage area was aborted
If write to other areas than the image storage area was aborted, the automatic recovery function is
unable to fix it. Follow the procedure below to manually recover the sector.
(i) If the machine can be entered service mode
- Enter service mode and set "0" for COPIER > FUNCTIONS > SYSTEM > HD-CHECK.
(This will check and recover the entire sectors on the HD.) (This takes about 20 to 40 minutes
depending on the HD capacity.)
- After executing HD-CHECK, turn the power off and turn it on again to check that the HD
starts up normally. If the HD fails to start up, set "1" and then "2" for HD-CLEAR.
("1" initializes the image storage area; "2" the general-purpose file storage area.)
- After recovering from the write-abort error, reinstall system software.
(ii) If the machine cannot enter service mode
E602-0003 may appear after power-on on a machine in a state incapable of entering service mode.
(This occurs if write-abort error is detected during self-diagnosis after power-on.)
In this case, turn on the main power while holding down digit keys 1 and 9 at the same time.
This activates a function that is equivalent to setting "0" for HD-CHECK in service mode.
After calling up the function, see "If the machine can enter service mode" above and do as you do after
entering service mode.
(1) Causes of write-abort errors
As a rule, write-abort error results from inconsistency between the address (data pointer) and the data.
The address-data consistency is broken by turning power off at illegal timings.
iR machines access their HD at the timings below, not to mention when copying and/or writing of PDL data.
If the main power is turned off coinciding with any of the following events, the E602-0003 error occurs.
i) 150 ms of initial process within 1 minute after a job
An iR machine performs internal process in the main unit for a duration of 150 ms at undetermined timing
within 1 minute after completion of a copy/fax/print job. (During the internal process in the main unit, the
controller accesses the image data address files on the HD.)
At what point in the 1-minute time span the process starts is undetermined. If the main power is turned on
during the 150 ms, The E602-0003 code may appear when the power is turned on next time.
ii) 19 ms of inquiry from NetSpot
If an inquiry for job history information is sent from NetSpot on a PC to the copier, the HD makes writing
operation for about 19 ms. Turning off the main power within this duration may cause E602-0003 when
the power is turned on next time.
iii) Operation of remote UI
The HD makes writing operation also when remote UI is working. Turning off the main power within the duration
may cause E602-0003 when the power is turned on next time
Cautions :
(1) Note 1: Automatic recovery from write-abort error in the image storage area by main power off/on
This function is supported by the following versions of system software.
iR5000: v15.xx or later (v14.02 and previous versions sometimes took an E602-0003 error for an E602-0001
error. -> Official release is scheduled in late February in 2002 and Beta version will be released in late
December.)
iR2200: v6.01 or later
iR8500: v7.01 or later
Other models: Initial mass-production versions
(2) Note: Recovery of sectors by holding down 1+9 during power-on
This function is supported by the following versions of boot ROM.
iR5000: v13.53 -> Release is scheduled in early December in 2001.
Other models: v7.25If it ain't broke, don't fix it
A picture is worth a thousand wordsComment
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e602-003
E602-0003
The data address registered on the HD is not consistent with the data. (Write-abort error on HD sector)
(Note) Partitions on iR machine
1) Image storage area
Saves and stores image data.
2) General-purpose file storage area
Stores user setting data, various log data, PDL spool data, and image data address.
3) PDL-related file storage area
Stores font data for printers.
4) Firmware storage area
Stores system software.
(a) If write to the image storage area was aborted
A function is implemented to fix a write-abort error in the image storage area, which automatically
repairs the error after power is turned off and switched on again. (The function writes dummy data
at locations specified by the data pointer to fix address-data inconsistency.)
If a write-abort error occurred in the image storage area and E602-0003 is output, turn off the main
power and then turn it on again to fix the error.
(b) If write to other areas than the image storage area was aborted
If write to other areas than the image storage area was aborted, the automatic recovery function is
unable to fix it. Follow the procedure below to manually recover the sector.
(i) If the machine can be entered service mode
- Enter service mode and set "0" for COPIER > FUNCTIONS > SYSTEM > HD-CHECK.
(This will check and recover the entire sectors on the HD.) (This takes about 20 to 40 minutes
depending on the HD capacity.)
- After executing HD-CHECK, turn the power off and turn it on again to check that the HD
starts up normally. If the HD fails to start up, set "1" and then "2" for HD-CLEAR.
("1" initializes the image storage area; "2" the general-purpose file storage area.)
- After recovering from the write-abort error, reinstall system software.
(ii) If the machine cannot enter service mode
E602-0003 may appear after power-on on a machine in a state incapable of entering service mode.
(This occurs if write-abort error is detected during self-diagnosis after power-on.)
In this case, turn on the main power while holding down digit keys 1 and 9 at the same time.
This activates a function that is equivalent to setting "0" for HD-CHECK in service mode.
After calling up the function, see "If the machine can enter service mode" above and do as you do after
entering service mode.
(1) Causes of write-abort errors
As a rule, write-abort error results from inconsistency between the address (data pointer) and the data.
The address-data consistency is broken by turning power off at illegal timings.
iR machines access their HD at the timings below, not to mention when copying and/or writing of PDL data.
If the main power is turned off coinciding with any of the following events, the E602-0003 error occurs.
i) 150 ms of initial process within 1 minute after a job
An iR machine performs internal process in the main unit for a duration of 150 ms at undetermined timing
within 1 minute after completion of a copy/fax/print job. (During the internal process in the main unit, the
controller accesses the image data address files on the HD.)
At what point in the 1-minute time span the process starts is undetermined. If the main power is turned on
during the 150 ms, The E602-0003 code may appear when the power is turned on next time.
ii) 19 ms of inquiry from NetSpot
If an inquiry for job history information is sent from NetSpot on a PC to the copier, the HD makes writing
operation for about 19 ms. Turning off the main power within this duration may cause E602-0003 when
the power is turned on next time.
iii) Operation of remote UI
The HD makes writing operation also when remote UI is working. Turning off the main power within the duration
may cause E602-0003 when the power is turned on next time
Cautions :
(1) Note 1: Automatic recovery from write-abort error in the image storage area by main power off/on
This function is supported by the following versions of system software.
iR5000: v15.xx or later (v14.02 and previous versions sometimes took an E602-0003 error for an E602-0001
error. -> Official release is scheduled in late February in 2002 and Beta version will be released in late
December.)
iR2200: v6.01 or later
iR8500: v7.01 or later
Other models: Initial mass-production versions
(2) Note: Recovery of sectors by holding down 1+9 during power-on
This function is supported by the following versions of boot ROM.
iR5000: v13.53 -> Release is scheduled in early December in 2001.
Other models: v7.25
#dear sir thanks for your respons on my post, i did the suggestion above but the problem persist i'm going to replace the hdd but hdd on the store/market is without the system/firmware.another senior tech told me to reload the hdd system software but i haven't the system software. did any body tell me where i can get the system software?Comment
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Pull the hd, put it in an enclosure and format it using windows and fat32. Then do an allformat and system firmware.
#dear sir thanks for your respons on my post, i did the suggestion above but the problem persist i'm going to replace the hdd but hdd on the store/market is without the system/firmware.another senior tech told me to reload the hdd system software but i haven't the system software. did any body tell me where i can get the system software?Comment
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dear sir i 'm sorry about my behavior and my words. i just want you know that my english is very bad i just know a very very litle about english language. i'm from the third word(indonesia) i am a newcomer and my knowledge about machine copier is very view .i will write just what i know limited in my english knowledge . if you don't wanna reply me anymore i will understand and respect it. but i just want you know that i'm sory. greeting, god bless you.Last edited by adhy; 04-05-2011, 07:57 AM.Comment
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