error code E000004-0000

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  • Kpro

    #1

    error code E000004-0000

    What does this error code mean for an ir5000, and how do I fix it?
  • vandezo
    I don't know

    100+ Posts
    • Nov 2007
    • 161

    #2

    E004
    Main Cause The SSR has a short circuit. The DC controller PCB is faulty.
    Mode of
    Detection
    0000 The SSR used to drive the fixing heater is found to have a short circuit
    (hard circuit detection).
    Caution The error must be reset in service mode
    (COPIER>FUNCTION>CLEAR>ERR)

    Comment

    • CanonHPTech
      Trusted Tech

      100+ Posts
      • Apr 2007
      • 235

      #3
      Try the service mode error clear listed above, and reset it and forget if you can. Also I would suggest examining your Fixing Rollers, Cleaning Web and cleaning your thermistors.
      The glass maybe half full, but less is more...
      Printer + Fax + Copier = Jack Of Many Trades,
      but Master Of None
      Color Copier = Not A Color Printer
      InkJet MFP = Not A Fax Machine
      B/W Copier = Not A Press
      Finisher = Deal Closer (salesman, not accessory)
      Copier Tech = Admin's Stress Ball (Scapegoat)

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