IR3300 Finisher Error E 585

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  • Tim C
    Trusted Tech

    100+ Posts
    • Apr 2008
    • 167

    #1

    IR3300 Finisher Error E 585

    I have had a few of these Canon Ir3300 machines having the Error E585-0000
    Turning the machine off then on helps in the reset only to return a few days later.
    Any Suggestions?
    Thanks
  • montana
    Trusted Tech
    • Aug 2008
    • 393

    #2
    Re: IR3300 Finisher Error E 585

    Cause
    Timing of detection
    Reference
    Cause
    Timing of detection
    E585
    The stack handling motor (M2) is faulty.
    The stack delivery lever home position sensor (S8) is faulty, the connector
    is disconnected, or an open circuit exits.
    The stack handling motor (M2) relay harness is faulty.
    The return roller is faulty.
    At the start of the motor CCW operation, the stack handling motor (M2)
    may be driven for a specific number of rotations; however, the stack delivery
    lever home position sensor (S8) dose not go ON.
    If the same condition is detected during stack delivery, it will be processed
    as a jam (stack delivery jam............................................... ...
    i hope this help

    Comment

    • moicez
      Technician
      • Aug 2009
      • 41

      #3

      Comment

      • catgoldfish
        Technician

        50+ Posts
        • Jul 2007
        • 70

        #4
        Re: IR3300 Finisher Error E 585

        Anyone else run into this problem? I have also been getting this code on a lot of Canon ir2200/2800/3300. I have clean the one way bearing on the stack area but it doesn't seem to work. What 2 springs are you talking about? Anyone else with a solution? Has anyone replaced M2 to see the problem go away.

        Comment

        • moicez
          Technician
          • Aug 2009
          • 41

          #5
          Re: IR3300 Finisher Error E 585

          Originally posted by catgoldfish
          Anyone else run into this problem? I have also been getting this code on a lot of Canon ir2200/2800/3300. I have clean the one way bearing on the stack area but it doesn't seem to work. What 2 springs are you talking about? Anyone else with a solution? Has anyone replaced M2 to see the problem go away.
          The 2 springs are the ones that help lift the paper tray. Sorry, im not at work and cannot send a pic.

          good luck

          Comment

          • catgoldfish
            Technician

            50+ Posts
            • Jul 2007
            • 70

            #6
            Re: IR3300 Finisher Error E 585

            Originally posted by moicez
            The 2 springs are the ones that help lift the paper tray. Sorry, im not at work and cannot send a pic.

            good luck
            Thanks I think know the ones your talking about. The tray that moves up and down right? Just remove them and the problem goes away? Are the springs leaf springs or normal ones? Thanks.

            Comment

            • moicez
              Technician
              • Aug 2009
              • 41

              #7
              Re: IR3300 Finisher Error E 585

              Originally posted by catgoldfish
              Thanks I think know the ones your talking about. The tray that moves up and down right? Just remove them and the problem goes away? Are the springs leaf springs or normal ones? Thanks.

              yes the ones that go up and down. remove them. spring leaf? dont know what you are talking about

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22917

                #8
                Re: IR3300 Finisher Error E 585

                There are four basic types of springs that I'm aware of:

                1) Helical or coil spring tension: pulls in/together
                2) Compression coil spring: presses out/away
                3) Torsion spring: Produces rotational movement around the central axis
                4) Leaf spring: flat cantilever spring

                For more details see here: Spring (device) - Wikipedia, the free encyclopedia
                =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • vigour
                  Service Manager

                  1,000+ Posts
                  • Aug 2010
                  • 1038

                  #9
                  Re: IR3300 Finisher Error E 585

                  What finisher is this?
                  Is it a single bin sorter?
                  Take off the metal plate facing the fuser an somewhere in the middle there is a belt which needs to be tightened.
                  Can't find any info on it, but there was a metal mod for that finisher, to increase the tension on a belt, but you can make your own
                  The delivery belt would stop short of the home position sensor.
                  Last edited by vigour; 12-02-2012, 05:56 PM.

                  Comment

                  • catgoldfish
                    Technician

                    50+ Posts
                    • Jul 2007
                    • 70

                    #10
                    Re: IR3300 Finisher Error E 585

                    Originally posted by vigour
                    What finisher is this?
                    Is it a single bin sorter?
                    Take off the metal plate facing the fuser an somewhere in the middle there is a belt which needs to be tightened.
                    Can't find any info on it, but there was a metal mod for that finisher, to increase the tension on a belt, but you can make your own
                    The delivery belt would stop short of the home position sensor.
                    Yes the single bin internal finisher for the ir2200/2800/3300......thanks for the info.

                    Comment

                    • catgoldfish
                      Technician

                      50+ Posts
                      • Jul 2007
                      • 70

                      #11
                      Re: IR3300 Finisher Error E 585

                      Originally posted by moicez
                      yes the ones that go up and down. remove them. spring leaf? dont know what you are talking about
                      ok thanks....

                      Comment

                      • jper34
                        Trusted Tech

                        Site Contributor
                        100+ Posts
                        • Sep 2011
                        • 225

                        #12
                        Re: IR3300 Finisher Error E 585

                        Hey Guys,
                        Im also getting this code intermittently, looking for some additional help, do I need to remove the whole finisher to actually get to it..?
                        thanks in advance for any help..Jaime I.C.S.

                        Comment

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