Canon IR C2880i with J1 Fiery ... no SEND function?

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  • RayCR
    Technician
    • Oct 2012
    • 18

    Canon IR C2880i with J1 Fiery ... no SEND function?

    Hi all, a few questions,

    There is no selectable send function on the device and I was wondering if it is because the J1 Fiery is installed?

    If so, will removing the fiery enable the send feature or is there some way to enable it with the fiery installed?...

    I was under the assumption that all the IR C2880i models came with the universal send (scan to email etc) feature as standard?
  • northernlife
    Senior Tech

    500+ Posts
    • Sep 2011
    • 847

    #2
    Re: Canon IR C2880i with J1 Fiery ... no SEND function?

    level 2 service mode > copier > option > body > 3/13 > UI-SEND is probably set to 0. want it set to 1

    Comment

    • RayCR
      Technician
      • Oct 2012
      • 18

      #3
      Re: Canon IR C2880i with J1 Fiery ... no SEND function?

      Indeed it is... do I set that to 0?

      Comment

      • northernlife
        Senior Tech

        500+ Posts
        • Sep 2011
        • 847

        #4
        Re: Canon IR C2880i with J1 Fiery ... no SEND function?

        no 1 enables, 0 disables it from showing up on the main screen

        Comment

        • RayCR
          Technician
          • Oct 2012
          • 18

          #5
          Re: Canon IR C2880i with J1 Fiery ... no SEND function?

          Yes that makes sense, let me double check, I could have sworn it was set to 1... I take it it will need a restart...?

          Comment

          • northernlife
            Senior Tech

            500+ Posts
            • Sep 2011
            • 847

            #6
            Re: Canon IR C2880i with J1 Fiery ... no SEND function?

            it's like windows 95, no matter what you do, reboot just to make sure you don't have any issues with it coming up.

            Comment

            • RayCR
              Technician
              • Oct 2012
              • 18

              #7

              Comment

              • northernlife
                Senior Tech

                500+ Posts
                • Sep 2011
                • 847

                #8
                Re: Canon IR C2880i with J1 Fiery ... no SEND function?

                and still no send button? Do you have any other tabs than just copy? Express copy? Meap? any of those?

                Comment

                • northernlife
                  Senior Tech

                  500+ Posts
                  • Sep 2011
                  • 847

                  #9
                  Re: Canon IR C2880i with J1 Fiery ... no SEND function?

                  lvl 1 > display > acc-sts > is send a 1 or a 0
                  They may have pulled the kit with a license transfer on that unit if it's at 0

                  Comment

                  • RayCR
                    Technician
                    • Oct 2012
                    • 18

                    #10
                    Re: Canon IR C2880i with J1 Fiery ... no SEND function?

                    But the send function is still not available (I did not have to change that setting it was indeed set to 1 nevertheless I restarted the machine incase it wasn't) any ideas?

                    Comment

                    • RayCR
                      Technician
                      • Oct 2012
                      • 18

                      #11
                      Re: Canon IR C2880i with J1 Fiery ... no SEND function?

                      send is 0 there...

                      Comment

                      • northernlife
                        Senior Tech

                        500+ Posts
                        • Sep 2011
                        • 847

                        #12
                        Re: Canon IR C2880i with J1 Fiery ... no SEND function?

                        Looking at my machine holdon a couple mins please

                        Comment

                        • northernlife
                          Senior Tech

                          500+ Posts
                          • Sep 2011
                          • 847

                          #13
                          Re: Canon IR C2880i with J1 Fiery ... no SEND function?

                          ah ok so acc-sts at 0 means the send kit has been pulled.

                          Comment

                          • RayCR
                            Technician
                            • Oct 2012
                            • 18

                            #14
                            Re: Canon IR C2880i with J1 Fiery ... no SEND function?

                            Ah ok, thanks so a new license OR license transfer will re-enable the send function?

                            Comment

                            • northernlife
                              Senior Tech

                              500+ Posts
                              • Sep 2011
                              • 847

                              #15
                              Re: Canon IR C2880i with J1 Fiery ... no SEND function?

                              You are 100% correct. When we chuck out a 3380 series we always lcns-tr those licenses.

                              Comment

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