Canon IR Adv C5030 Error E00002703-00

[Mark in England]

Hi,

Off to help out another dealer tomorrow and have to take a look at this machine for them. The error code isn't in the service manual so I wondered if anyone had any ideas please??

Grateful for the help.

Cheers

Mark in England

[canon33]

Re: Canon IR Adv C5030 Error E00002703-00

I think it should be E027-0300. Has to do with cyan developer and or supply. Suspect bad drive gear on end of developer or possibly a problem with dev/drum drive assy. Good luck.

[Mark in England]

Re: Canon IR Adv C5030 Error E00002703-00

I think it should be E027-0300. Has to do with cyan developer and or supply. Suspect bad drive gear on end of developer or possibly a problem with dev/drum drive assy. Good luck.

....now I'm no betting man, but I'd say there's a fair chance you've just explained why I can't find the error code!!

MANY Thanks!!

Mark

[dan7777]

Re: Canon IR Adv C5030 Error E00002703-00

....now I'm no betting man, but I'd say there's a fair chance you've just explained why I can't find the error code!!

MANY Thanks!!

Mark

Problem :
Error code E027

Solution :
It has been found that the D cut portion of the drive gear can strip out and not allow drive to the developer. The drive gear is a X shaped gear.
The gear part number is FC8-4338-000.

That is how the code shows on the control panel but Canon only uses three numbers for Error codes EXXX-(XXXX). Cyan is a good bet.

[Canon345]

Re: Canon IR Adv C5030 Error E00002703-00

Hope its not this.

In this case, a gear was missing on the set on hopper assembly. The gear is not available as a part, so the set on hopper assembly had to be replaced Here is a picture of a set on hopper assembly with the gear in place.

The part numbers for the set on hopper assembly are:
5000 Series Black FM3-5980-000
5000 Series Color FM3-5990-000
5200 Series Black FM3-9660-000
5200 Series Color FM3-9657-000

[Mark in England]

Re: Canon IR Adv C5030 Error E00002703-00

Problem :
Error code E027

Solution :
It has been found that the D cut portion of the drive gear can strip out and not allow drive to the developer. The drive gear is a X shaped gear.
The gear part number is FC8-4338-000.

That is how the code shows on the control panel but Canon only uses three numbers for Error codes EXXX-(XXXX). Cyan is a good bet.

Hi

just a quick 'thank you'-X shaped gear was broken on the cyan dev unit end. Bit daft having a unit that needs quite a bit of torque to be driven by a small gear on a tiny diameter shaft!

Many thanks

Mark

[dan7777]

Re: Canon IR Adv C5030 Error E00002703-00

Hi

just a quick 'thank you'-X shaped gear was broken on the cyan dev unit end. Bit daft having a unit that needs quite a bit of torque to be driven by a small gear on a tiny diameter shaft!

Many thanks

Mark

You are welcome! Keep one in your car stock if you work on those models. The new style with the pin don't break. The new developers come with the new style.

[Mark in England]

Re: Canon IR Adv C5030 Error E00002703-00

You are welcome! Keep one in your car stock if you work on those models. The new style with the pin don't break. The new developers come with the new style.

Well I spoke too soon about it being done!

It's now come in with E000075-0103

It had a new belt only last week....am I missing something?

Any tips please??

These are pants compared to 3580's!

Cheers

Mark

[Nutstar]

Re: Canon IR Adv C5030 Error E00002703-00

Well I spoke too soon about it being done!

It's now come in with E000075-0103

It had a new belt only last week....am I missing something?

Any tips please??

These are pants compared to 3580's!

Cheers

Mark

these machines are great if they are looked after properly.

The E075 could be the: ITB, Transfer rollers (sit under the ITB), the patch sensor needs cleaning (do this first) or the belt has tracked.

check that the belt is set correctly while cleaning hte patch sensors, if it isn't center, correct the position and run the ITBINIT in service mode, this will centralise the ITB position within the machine.

also note that there were alot of modifications to the ITB over the last couple of years, check to make sure that that these are applied, if not, replace the entire ITB frame for time efficiancy (it takes about 1-2 hours to do the full ITB transfer to the new parts and assembly manually)

good luck.

[Mark in England]

Re: Canon IR Adv C5030 Error E00002703-00

these machines are great if they are looked after properly.

The E075 could be the: ITB, Transfer rollers (sit under the ITB), the patch sensor needs cleaning (do this first) or the belt has tracked.

check that the belt is set correctly while cleaning hte patch sensors, if it isn't center, correct the position and run the ITBINIT in service mode, this will centralise the ITB position within the machine.

also note that there were alot of modifications to the ITB over the last couple of years, check to make sure that that these are applied, if not, replace the entire ITB frame for time efficiancy (it takes about 1-2 hours to do the full ITB transfer to the new parts and assembly manually)

good luck.

Many thanks - I'll give it a whirl tomorrow.

Cheers

Mark

[canon33]

Re: Canon IR Adv C5030 Error E00002703-00

The E027 and E 075 are totally different issues. If you were helping another dealer on the e027 issue I would hand this device back to them and pat yourself on the back for helping them out with the first problem. Good luck getting that belt centered. Do the research on serial number range to see which mod kit is needed or if it's one to be totally replaced.

[Mark in England]

Re: Canon IR Adv C5030 Error E00002703-00

The E027 and E 075 are totally different issues. If you were helping another dealer on the e027 issue I would hand this device back to them and pat yourself on the back for helping them out with the first problem. Good luck getting that belt centered. Do the research on serial number range to see which mod kit is needed or if it's one to be totally replaced.

Cheers - Helping a dealer out on the other side of the country yeah - hence it leaps up and bites me in the ass!

[Mark in England]

Re: Canon IR Adv C5030 Error E00002703-00

these machines are great if they are looked after properly.

The E075 could be the: ITB, Transfer rollers (sit under the ITB), the patch sensor needs cleaning (do this first) or the belt has tracked.

check that the belt is set correctly while cleaning hte patch sensors, if it isn't center, correct the position and run the ITBINIT in service mode, this will centralise the ITB position within the machine.

also note that there were alot of modifications to the ITB over the last couple of years, check to make sure that that these are applied, if not, replace the entire ITB frame for time efficiancy (it takes about 1-2 hours to do the full ITB transfer to the new parts and assembly manually)

good luck.

Hi again,

Would there be any way you could send me a link to the mods at all please? Might make it easier tomorrow!

Thanks

Mark

[canon33]

Re: Canon IR Adv C5030 Error E00002703-00

Any chance u can give us the serial number of the device?

[Mark in England]

Re: Canon IR Adv C5030 Error E00002703-00

Hi, I won't be able to get that until tomorrow I'm afraid. I never supplied the machine. Sorry


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