Canon Imagerunner 1025if, blank copies & clean glass error

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  • screwdriver08
    Trusted Tech
    100+ Posts
    • Jul 2010
    • 160

    #1

    Canon Imagerunner 1025if, blank copies & clean glass error

    First, the copier kept saying clean glass or dirty glass, I cleaned it and sometimes the error will still show up.Then I noticed that when making multiple copies (fed through the ADF) there would be one paper that is blank. I would feed five papers through the ADF to be made copies of and when the copies come out there would be a blank one within it. Even though all the paper were fed through the ADF it seems to miss making copies of one of them.Any help is appreciated.Thanks
  • tech28
    Trusted Tech

    Site Contributor
    250+ Posts
    • Jun 2013
    • 434

    #2
    Re: Canon Imagerunner 1025if, blank copies & clean glass error

    Some of those machine have a shut-off for that message in the menu settings.

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    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16084

      #3
      Re: Canon Imagerunner 1025if, blank copies & clean glass error

      Originally posted by screwdriver08
      First, the copier kept saying clean glass or dirty glass, I cleaned it and sometimes the error will still show up.Then I noticed that when making multiple copies (fed through the ADF) there would be one paper that is blank. I would feed five papers through the ADF to be made copies of and when the copies come out there would be a blank one within it. Even though all the paper were fed through the ADF it seems to miss making copies of one of them.Any help is appreciated.Thanks
      ==============================
      Blank Pages are Occurring, When Running Multiple Originals Through the Feeder

      Have All Feeder adjustments in service mode performed_?????
      Have latest firmware 12.03.01__???

      Now------
      Go into Service Mode>Test>Scan Test(2)>press 3; this will adjust the document scan position (only with models with the ADF feature installed).
      This will adjust the contact sensor for scanning documents fed from the ADF automatically. After doing so the machine should displaying this message.

      &

      In order to disable the 'clean glass' message, select Additional Functions > Common Settings > ADF Dirty Error and select 'do not display'.


      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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      • screwdriver08
        Trusted Tech
        100+ Posts
        • Jul 2010
        • 160

        #4
        Re: Canon Imagerunner 1025if, blank copies & clean glass error

        sorry for asking, but how do I get into service mode on this machine?

        Comment

        • screwdriver08
          Trusted Tech
          100+ Posts
          • Jul 2010
          • 160

          #5
          Re: Canon Imagerunner 1025if, blank copies & clean glass error

          Originally posted by screwdriver08
          sorry for asking, but how do I get into service mode on this machine?
          Ok I got into service mode, was thinking *-2-8-#
          but was actually add.functions,2,8,add.functions

          Thanks

          Comment

          • ernesto
            Trusted Tech

            250+ Posts
            • Oct 2011
            • 430

            #6
            Re: Canon Imagerunner 1025if, blank copies & clean glass error

            Originally posted by screwdriver08
            Ok I got into service mode, was thinking *-2-8-#
            but was actually add.functions,2,8,add.functions

            Thanks
            hi,

            you should press * 2 8 * one by one

            sometimes the rubber adf solenoid is sticky and provokes the blank problem that you tell...

            if I remember right, there are two solenoids ( FK2-1392-000 )

            All the best

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