Hi,
We have a Epson pp100 ii and Epson pp50 disc printers.
the issue is. the total life of the drives are nearly newish - pp50 - is at 10% used and the pp100ii both drives are 6% -
When we print out that's all working great, but when it comes to burning the discs this is where the issue starts it takes the discs in and attempts to write them staying at 0% for 1-3 mins then takes the disc out and auto retries 3 times and will not burn the disc. i have the adjustment tool. but this one is old now and it keeps crashing. i contacted Epson and they have the new version of the adjustment tool for these machines, but we need to be a partner with them before they can send it us.
i have done the firmware on both systems. still the same.
hoping anyone can pm me with more info on this and hopefully we can fix it.
Thanks
We have a Epson pp100 ii and Epson pp50 disc printers.
the issue is. the total life of the drives are nearly newish - pp50 - is at 10% used and the pp100ii both drives are 6% -
When we print out that's all working great, but when it comes to burning the discs this is where the issue starts it takes the discs in and attempts to write them staying at 0% for 1-3 mins then takes the disc out and auto retries 3 times and will not burn the disc. i have the adjustment tool. but this one is old now and it keeps crashing. i contacted Epson and they have the new version of the adjustment tool for these machines, but we need to be a partner with them before they can send it us.
i have done the firmware on both systems. still the same.
hoping anyone can pm me with more info on this and hopefully we can fix it.
Thanks