epson wf-c579r

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  • Norvenmunkey
    Technician
    • Jun 2021
    • 23

    #1

    epson wf-c579r

    have had an Epson wf-c 579r , when scanning /copying double sided. second side come out completely pixelated.
    Hve updated firmware to latest. have done visual check of machine all seems ok
  • GIUBOSS
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2013
    • 1382

    #2
    Re: epson wf-c579r

    Originally posted by Norvenmunkey
    have had an Epson wf-c 579r , when scanning /copying double sided. second side come out completely pixelated.
    Hve updated firmware to latest. have done visual check of machine all seems ok
    What other tests have you done? Both on the glass and from adf same problem?

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    • ihatefinishers13
      Senior MFP Technician

      500+ Posts
      • Feb 2020
      • 610

      #3
      Re: epson wf-c579r

      We have had nothing but issues with the 579r model. Most of the issues have been ADF related, one was a pixelated image on duplex, but recently it has been the whole ADF unit. Whether it be scanning crooked, or shifting the whole image up or down on the page, we've had to replace a few whole units, and a few ADF units.

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