BIZHUB 283 Default Service Mode Can't Access

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  • goldencup
    Trusted Tech

    250+ Posts
    • Nov 2008
    • 366

    #1

    BIZHUB 283 Default Service Mode Can't Access

    Hi, is there another way how to access service mode? the default password is not working 12345678, 0000000, 92729272. Someone must have replace the code. Is there an adjustment or settings that i can do? Thank you very much.
  • emujo
    Field Supervisor

    2,500+ Posts
    • Jun 2009
    • 3009

    #2
    Re: BIZHUB 283 Default Service Mode Can't Access

    Unless someone enabled the CE password, there is no password for service mode (a keystroke pattern yes, but not a password like xxxx, or yyyy, etc). If you can get into service mode and are presented with the CE password screen, then, unless you have the correct password, the only way to reset it is with a replacement NVRAM, or possibly the NVRAM reset tool (neither of which I can supply, don't ask), If you are have admin mode and service mode confused, and you can't access admin mode, then this password can be reset in service mode (again, don't ask). But, as we have no idea who you are and why the password was changed, I would recommend calling a KM tech out to perform these actions. Emujo
    If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

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    • CopierNerd
      Trusted Tech

      100+ Posts
      • Feb 2015
      • 194

      #3
      Re: BIZHUB 283 Default Service Mode Can't Access

      Mr GoldenCup,

      I can give you a solution if you are willing to unlock it by any means?

      Comment

      • allan
        RTFM!!

        5,000+ Posts
        • Apr 2010
        • 5459

        #4
        Re: BIZHUB 283 Default Service Mode Can't Access

        Then you will get the planets and some options will disappear.
        Like the ability to calibrate the screen...
        Whatever

        Comment

        • CopierNerd
          Trusted Tech

          100+ Posts
          • Feb 2015
          • 194

          #5
          Re: BIZHUB 283 Default Service Mode Can't Access

          Every option will be available. Only license management error will appear on screen when ever you turn it ON. Just for one time. If you continue it then you can use rest of the machine. That error can also be fixed.

          Comment

          • Alex1
            Trusted Tech

            Site Contributor
            250+ Posts
            • Oct 2012
            • 285

            #6
            Re: BIZHUB 283 Default Service Mode Can't Access

            Can you please help with the solution as I am facing the same problem.


            Originally posted by CopierNerd
            Every option will be available. Only license management error will appear on screen when ever you turn it ON. Just for one time. If you continue it then you can use rest of the machine. That error can also be fixed.

            Comment

            • escalante
              Trusted Tech

              100+ Posts
              • Sep 2018
              • 115

              #7
              Re: BIZHUB 283 Default Service Mode Can't Access

              You need the NVRAM restart firmware

              Enviado desde mi SM-J701M mediante Tapatalk

              Comment

              • Synthohol
                Certified Konica Expert

                Site Contributor
                5,000+ Posts
                • Mar 2016
                • 5731

                #8
                Re: BIZHUB 283 Default Service Mode Can't Access

                Originally posted by Alex1
                Can you please help with the solution as I am facing the same problem.
                which problem? cant access service mode or you blew out all the info and have a license error?

                just hold down panel reset and reboot the machine. touch trouble reset when it appears and then hit S00S01 and the 8 digit normal password.
                if you have a license error, that could have been avoided without brainwashing the copier.
                We know a thing or two because we've seen a thing or two.
                The medication helps though...

                Comment

                • copyman
                  Owner / Technician

                  Site Contributor
                  2,500+ Posts
                  • Sep 2005
                  • 4511

                  #9
                  Re: BIZHUB 283 Default Service Mode Can't Access

                  Did you try 9272927292729272

                  Comment

                  • Alex1
                    Trusted Tech

                    Site Contributor
                    250+ Posts
                    • Oct 2012
                    • 285

                    #10
                    Re: BIZHUB 283 Default Service Mode Can't Access

                    The problem is I can't get into service mode because of the CE password.
                    You mean hold down the yellow reset button on the machine and power it on and follow the remaining procedure????

                    Originally posted by Synthohol
                    which problem? cant access service mode or you blew out all the info and have a license error?

                    just hold down panel reset and reboot the machine. touch trouble reset when it appears and then hit S00S01 and the 8 digit normal password.
                    if you have a license error, that could have been avoided without brainwashing the copier.
                    Last edited by Alex1; 05-06-2019, 10:55 PM.

                    Comment

                    • Alex1
                      Trusted Tech

                      Site Contributor
                      250+ Posts
                      • Oct 2012
                      • 285

                      #11
                      Re: BIZHUB 283 Default Service Mode Can't Access

                      Those models never had the standard 9272927292729272. That password came out in the 224,284,364 ect models and onwards

                      Originally posted by copyman
                      Did you try 9272927292729272

                      Comment

                      • Terna247
                        Technician

                        50+ Posts
                        • Jan 2019
                        • 64

                        #12
                        Re: BIZHUB 283 Default Service Mode Can't Access

                        Originally posted by Alex1
                        Those models never had the standard 9272927292729272. That password came out in the 224,284,364 ect models and onwards
                        Unlock that from the administrator mode

                        Comment

                        • Synthohol
                          Certified Konica Expert

                          Site Contributor
                          5,000+ Posts
                          • Mar 2016
                          • 5731

                          #13
                          Re: BIZHUB 283 Default Service Mode Can't Access

                          Originally posted by Alex1
                          The problem is I can't get into service mode because of the CE password.
                          You mean hold down the yellow reset button on the machine and power it on and follow the remaining procedure????
                          yes, that is the back door more or less, then hit stop 9 or stop 0 clear and reset the CE password.
                          We know a thing or two because we've seen a thing or two.
                          The medication helps though...

                          Comment

                          • allan
                            RTFM!!

                            5,000+ Posts
                            • Apr 2010
                            • 5459

                            #14
                            Re: BIZHUB 283 Default Service Mode Can't Access

                            Some useless info if the machine has a fax and the phone side is of the hook you can not get into service mode.
                            Whatever

                            Comment

                            • Alex1
                              Trusted Tech

                              Site Contributor
                              250+ Posts
                              • Oct 2012
                              • 285

                              #15
                              Re: BIZHUB 283 Default Service Mode Can't Access

                              I held down the yellow reset button on the panel and powered up the machine it doesn't work goes to ready mode. To do stop 9 or 0 clear to change CE password won't work as you can't gave the machine asking for a CE password to begin with. I'm trying to brainwash the machine as I don't have NVRAM firmware

                              Originally posted by Synthohol
                              yes, that is the back door more or less, then hit stop 9 or stop 0 clear and reset the CE password.

                              Comment

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