C 308, black spots

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  • pinspin
    Trusted Tech

    100+ Posts
    • Oct 2011
    • 155

    C 308, black spots

    Hello ! The copier prints black spots and the black developer moves into the waste tank. We replaced Black Dev Unit , all Drum Units, Transfer Belt , all Power Supplies. We will be grateful for any advice. Thank.
    Attached Files
  • Toxic
    Senior Tech

    500+ Posts
    • Dec 2009
    • 690

    #2
    Re: C 308, black spots

    Replaced consumables OEM ?
    I would try to check/replace HV board and electric contacts from HV board to DR/DV.

    Comment

    • mga
      Copier Technician

      Site Contributor
      1,000+ Posts
      • Dec 2010
      • 1393

      #3
      Re: C 308, black spots

      Originally posted by pinspin
      Hello ! The copier prints black spots and the black developer moves into the waste tank. We replaced Black Dev Unit , all Drum Units, Transfer Belt , all Power Supplies. We will be grateful for any advice. Thank.
      Was the drum and dev units oem complete units or refurbished also the picture showing is showing developer hasn't been emptied into the waste box
      Regards Mark

      FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

      RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

      https://copierservices.simdif.com

      Comment

      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7635

        #4
        Re: C 308, black spots

        Hi pinspin, search for bizhub C224e developer depletion there are numerous threads here also you will find some attached bulletins. Very unfortunate situation though. There was found by one of the greatest KM techs here on C227 series factory damaged LED erase strips empty slowly developer units but on 8 series never heard of that. Anyway I wish you good luck. Will try dig deep when on PC and be more in help.
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • pinspin
          Trusted Tech

          100+ Posts
          • Oct 2011
          • 155

          #5
          Re: C 308, black spots

          Originally posted by mga
          Was the drum and dev units oem complete units or refurbished also the picture showing is showing developer hasn't been emptied into the waste box
          all parts are original

          Comment

          • pinspin
            Trusted Tech

            100+ Posts
            • Oct 2011
            • 155

            #6
            Re: C 308, black spots

            Originally posted by Toxic
            Replaced consumables OEM ?
            I would try to check/replace HV board and electric contacts from HV board to DR/DV.
            replaced

            Comment

            • zoool
              Technician

              50+ Posts
              • Nov 2016
              • 52

              #7
              Re: C 308, black spots

              for me its fuser unit. taki it out and check

              Comment

              • Toxic
                Senior Tech

                500+ Posts
                • Dec 2009
                • 690

                #8
                Re: C 308, black spots

                Originally posted by zoool
                for me its fuser unit. taki it out and check
                How fuser can affect developer ejection to WTB?

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7635

                  #9
                  Re: C 308, black spots

                  Check these.
                  Attached Files
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                  Comment

                  • Copier Addict
                    Aging Tech

                    Site Contributor
                    10,000+ Posts
                    • Jul 2013
                    • 13056

                    #10
                    Re: C 308, black spots

                    Originally posted by Toxic
                    How fuser can affect developer ejection to WTB?

                    Is the black dev unit getting emptied into the WTB, or are you just finding developer in the WTB? These models auto replenish the dev units from the toner, so it isn't unusual to find developer in the WTB.

                    Comment

                    • tsbservice
                      Field tech

                      Site Contributor
                      5,000+ Posts
                      • May 2007
                      • 7635

                      #11
                      Re: C 308, black spots

                      Originally posted by copier addict
                      Is the black dev unit getting emptied into the WTB, or are you just finding developer in the WTB? These models auto replenish the dev units from the toner, so it isn't unusual to find developer in the WTB.
                      Good point but we all know the theory. If developer is on copies or WTB is extra heavyweighted or drum or/and belt is polished then what's next if not dev being pulled?

                      It's so low level troubleshooting(user like) asking tech who replaced that many parts to check fuser or WTB...
                      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                      Comment

                      • Copier Addict
                        Aging Tech

                        Site Contributor
                        10,000+ Posts
                        • Jul 2013
                        • 13056

                        #12
                        Re: C 308, black spots

                        Originally posted by tsbservice
                        Good point but we all know the theory. If developer is on copies or WTB is extra heavyweighted or drum or/and belt is polished then what's next if not dev being pulled?

                        It's so low level troubleshooting(user like) asking tech who replaced that many parts to check fuser or WTB...

                        I was just trying to get a little more information from the OP. He never said the any of what you wrote above.
                        If all those parts have been replaced with no results it is time to take a step back and start the troubleshooting process again. Just my opinion of course.

                        Comment

                        • tsbservice
                          Field tech

                          Site Contributor
                          5,000+ Posts
                          • May 2007
                          • 7635

                          #13
                          Re: C 308, black spots

                          Originally posted by copier addict
                          I was just trying to get a little more information from the OP. He never said the any of what you wrote above.
                          If all those parts have been replaced with no results it is time to take a step back and start the troubleshooting process again. Just my opinion of course.
                          For me your opinion is valuable here. Not there you know where. Just my opinion of course.
                          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                          Comment

                          • blackcat4866
                            Master Of The Obvious

                            Site Contributor
                            10,000+ Posts
                            • Jul 2007
                            • 22705

                            #14
                            Re: C 308, black spots

                            I had a C368 that would suck all of the developer out of the cyan developing unit in about 20 seconds. Naturally, I was distressed when the very first image after the new developing unit was nearly void of cyan. Mine turned out to be an HVT issue. =^..^=
                            If you'd like a serious answer to your request:
                            1) demonstrate that you've read the manual
                            2) demonstrate that you made some attempt to fix it.
                            3) if you're going to ask about jams include the jam code.
                            4) if you're going to ask about an error code include the error code.
                            5) You are the person onsite. Only you can make observations.

                            blackcat: Master Of The Obvious =^..^=

                            Comment

                            • pinspin
                              Trusted Tech

                              100+ Posts
                              • Oct 2011
                              • 155

                              #15
                              Re: C 308, black spots

                              Originally posted by copier addict
                              Is the black dev unit getting emptied into the WTB, or are you just finding developer in the WTB? These models auto replenish the dev units from the toner, so it isn't unusual to find developer in the WTB.
                              the black dev unit getting emptied into the WTB

                              Comment

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