TPM chip has been changed. Initialize TPM setting

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  • mearmi
    Trusted Tech

    Site Contributor
    250+ Posts
    • Oct 2010
    • 346
    #1

    [Misc] TPM chip has been changed. Initialize TPM setting

    Hi All

    Konica C454e Got error this morning "TPM chip has been changed. Initialize TPM setting"

    Went through all the threads. Couldn't find the solution.

    Can someone advise any solutions to restore the machine.

    Many Thanks

    mearmi
    Tags: None
    • Slammers
      Technician

      50+ Posts
      • Feb 2019
      • 92
      #2
      Check in the service manual in section "8.102: Security Settings - TPM Setting" and also in section "13: I-Option" specifically the information regarding LK-115.
      Not in the workshop just now to check this fully but it sounds like TPN has been enabled with no LK or something has happened to the mainboard and settings have been lost.

        Comment

        • Thib
          Technician
          • May 2017
          • 31
          #3
          That is going to be the battery on the MFPB. If you can source them and solder, it's doable.
            👍 1

            Comment

            • mearmi
              Trusted Tech

              Site Contributor
              250+ Posts
              • Oct 2010
              • 346
              #4
              Just changing the battery will restore the machine? Kindly advise. Thanks

                Comment

                • SAR
                  Trusted Tech

                  100+ Posts
                  • Jul 2009
                  • 199
                  #5
                  This procedure has worked for me. It was posted on here previously. battery issue (2).jpg

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