bizhub PRO 1100

[Pandas]

Hello. I have the following problem. I turn on the engine and on the screen I have the message "Please wait.starting system". The engine does not enter service mode. Has anyone encountered this problem??

[Synthohol]

i hope its this simple for you..

[Pandas]

the machine does not reach the point of warming up. it stays at the white screen.εικόνα_Viber_2025-03-24_14-12-25-020.jpg

[wjurls]

Most likely the hard drive. Try to disconnect the drive and reboot the machine.

[Pandas]

I tried it but it does the same thing.

[wjurls]

Try opening the system box and reseat all the connectors to and from, as well as between the SSD, OACB and Image Control boards. If this persists, you may need an Overall Control Board or SSD.

[Pandas]

I've tried with the connectors and nothing happens. It's probably the SSD. Can I copy it from another machine?

[wjurls]

I've tried with the connectors and nothing happens. It's probably the SSD. Can I copy it from another machine?

Can you get into service mode and try to reformat it? Service manual says contact KM for replacement.

We tried moving one from one machine to another in the past and it didn't work.

[Pandas]

does not enter service mode

[ps-tech]

I had this problem on Accurio C3070. We replace SSD with help from KM service manager. It was under waranty so they changed it and instal firmware. I remeber that was a specific instalation order of firmware.

[Pandas]

Thank you very much for the information.

[Pandas]

I finally changed the ssd and the engine started normally. Thank you all for your help.