Hello, when copying and scanning from document feeder or on the glass I get a message "failed to complete job. Please check job history" it comes and goes. Some times after trying on glass or through feeder a dozen times it will finally work. Even after rebooting machine same issue occurs, its random! Trying Scan to email same issue. No scan to pc is setup. Once problem goes away copying and scanning work fine. Any suggestions would be great. Thanks
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Re: konica C458 message
Did you look at the scan history? Usually there is a code that gives a clue as to why it failed. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^= -
Re: konica C458 message
Here's the message.Comment
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Re: konica C458 message
I receved "Error code 0" when from remote a try to scan an empty glass with "remove blank page" enabled.Comment
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Re: konica C458 message
yep, looks like "blank page removal" is set as default - the machine is doing what its askedTip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...Comment
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Re: konica C458 message
The entire job should not delete unless it's all made up of blank pages..I see that you are using authentication. I would double check what is or is not allowed..Maybe you have full color scanning restricted for a user..EComment
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Re: konica C458 message
Try system error clear from service mode. If anything else fails backup settings and do Clear All Data.A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.Comment
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