Konica biz hub c554e movie data link needed question

[tonerjockey]

Hi guys, i need to replace the HDD in this. and it also needs the animated movie data file.

i found some old posts here with the link to get the .tar file.

https://www.copytechnet.com/forums/konica-minolta/107826-movie-data-file-konica-minolta-bizhub-c224-bizhub-363-a-4.html

Re: Movie Data File Konica Minolta bizhub C224 and bizhub 363

Originally Posted by copier tech
For those that have asked so nicely:


C224, C284, C364 Movie animation:

https://mega.nz/#!sE110BBL!ZF8xPJnyM...6zewL2JoFIUX8I



C224e Series animation:


https://mega.nz/#!tFFymAQI!rDrqlBSwT...8OEcAnDT7t8k7o



Ricoh, Canon, Kyocera Konica Minolta Firmware




this was from a 9/5/2018 thread.

i also googled the file and there is a docplayer.net page that lists the movie data is for the following models 554e, 454e, 284e and 224e.
but the above link doesn't mention 554e.

the file they list is A61F0Y0-C000-G00-00_1st_movie.exe.

does anyone know if this the file that will work for my situation? and how i might get that if the copytechnet thread link isn't currently valid ?

thank you very much, Jim.

[Ziggy]

Re: Konica biz hub c554e movie data link needed question

Hi guys, i need to replace the HDD in this. and it also needs the animated movie data file.

i found some old posts here with the link to get the .tar file.

Movie Data File Konica Minolta bizhub C224 and bizhub 363

Re: Movie Data File Konica Minolta bizhub C224 and bizhub 363

Originally Posted by copier tech
For those that have asked so nicely:


C224, C284, C364 Movie animation:

https://mega.nz/#!sE110BBL!ZF8xPJnyM...6zewL2JoFIUX8I



C224e Series animation:


https://mega.nz/#!tFFymAQI!rDrqlBSwT...8OEcAnDT7t8k7o



Ricoh, Canon, Kyocera Konica Minolta Firmware




this was from a 9/5/2018 thread.

i also googled the file and there is a docplayer.net page that lists the movie data is for the following models 554e, 454e, 284e and 224e.
but the above link doesn't mention 554e.

the file they list is A61F0Y0-C000-G00-00_1st_movie.exe.

does anyone know if this the file that will work for my situation? and how i might get that if the copytechnet thread link isn't currently valid ?

thank you very much, Jim.

I would put in a SSD if you have to replace the hard drive. You can get them on amazon pretty cheap. SSD's is all I put in any of my machines all you have to do is make sure its larger than your current hard drive. Most Konica's use a 328g so I've been replacing them with 500g SSD. As far as the movie data goes the machine will work fine without it. The only thing the movie data is for is to show you how to pull out a jam with a step by step on control panel

[tonerjockey]

Re: Konica biz hub c554e movie data link needed question

Hey markks sweet home. thanks man. you know, i thought that should be the case. yesterday i called hytec and they told me, don't use a SSD, and nothing larger than the 320g.
i just don't know that much these days about all the newer stuff coming out. its just mind boggling.

since i don't have anything that small in the platter HDD anymore, i quoted the customer on the hytec part. since this guy does their IT, he said he'd just get one. so, at least i know i can actually go that route in the future.

i had both a HDD and a SSD when i went out there to do the logical, and wish now i would have at least tried one i had.


shoot. i tell ya. apparently things have changed a lot. i see so many different boxes, and my mind is just trying to keep up now. i don't seem to see enough of a particular line to shine in that section other than the mechanical end. which isn't what it used to be.

thank you. I'll let you know if i stumble with the reboot.
have a great weekend my friend.

[tsbservice]

Re: Konica biz hub c554e movie data link needed question

I would put in a SSD if you have to replace the hard drive. You can get them on amazon pretty cheap. SSD's is all I put in any of my machines all you have to do is make sure its larger than your current hard drive. Most Konica's use a 328g so I've been replacing them with 500g SSD. As far as the movie data goes the machine will work fine without it. The only thing the movie data is for is to show you how to pull out a jam with a step by step on control panel

Markks I have a question. What about an i series. Most of them already come with SSD and you can't replace failed just like that with off the shelf SSD. I know about diagnostic tool and partitioning but when they fail permanently what else can be done for machine out of warranty?

[Ziggy]

Re: Konica biz hub c554e movie data link needed question

Markks I have a question. What about an i series. Most of them already come with SSD and you can't replace failed just like that with off the shelf SSD. I know about diagnostic tool and partitioning but when they fail permanently what else can be done for machine out of warranty?

I've never tried an off the shelf SSD but you you might be able to put one in and boot straight into service mode and try a logical format then a physical . The only partitioning I'm aware of is formatting the CPU

[tonerjockey]

Re: Konica biz hub c554e movie data link needed question

customer wanted to order the HDD. i installed it and did the physical and logical formats. same thing. copies, but wont print.
display still says "preparing user box" and "preparing fax and scan"

it wont do an internal print like config page, just freezes when you hit that tab.
this all seemed to happen when a new compatible toner was showing empty, and also after a noisy developer unit replaced.
the machine CRUM chip contacts on the machine side were down and not contacting the CRUM.
the contact was replaced, and it recognized a full toner now.

but still no print. the IP web console works fine, sees the machine and the parameters.
CMD run command ping of the IP address is good.


Hytec tech support said it still sounds like a bad HDD or SATA cable and to try another. otherwise the MFP board, or firmware, or SSD reformat,
but would need to have experience with that and good luck getting the firmware.
i see synthohol has a link for it though.

if anyone has any thoughts i would love it.

have a nice day.

[tsbservice]

Re: Konica biz hub c554e movie data link needed question

Silly question I know but does HDD shows as Installed in System 2?
Do you install movie data/animation guide, in case you're not it would also asks for them when you hit ! mark on display.
I'm all in to try to help it is just the distance 5-6-7k miles away
As for files you will receive anything you need from me or Synthohol or anyone else care to help.

[tonerjockey]

Re: Konica biz hub c554e movie data link needed question

Hi tsbservice, thank you for your reply and offer.
i really appreciate it.

yes, the HDD is showing installed.
last week when Hytec told me to hit off or uninstall, it just reboots with a message to ? reformat ? ssd or something. but it wouldn't come to ready.

that's when hytec i thought seemed surprised like it should still boot.

and i thought a half hour drive into the city was far for this box. you are far. unless your like Rupert Murdock and just fly in.

[tsbservice]

Re: Konica biz hub c554e movie data link needed question

...

and i thought a half hour drive into the city was far for this box. you are far. unless your like Rupert Murdock and just fly in.

Heh not a magnate just a flying tech for an unworthy customers most of the day. You can set HDD to uninstall and then do format to SSD. It's late here to find correct procedure but I will find it tomorrow.

[tonerjockey]

Re: Konica biz hub c554e movie data link needed question

ok, thank you.

hopefully they will have me back in.
i was there for hours several days trying and trying to find something in the service mode or print setup.

its calls like this that make me rethink the line of work I'm in. if it would have been closer. and not so expensive to park there.

i really appreciate your advice, input and assistance.

have a very nice evening.

[Synthohol]

Re: Konica biz hub c554e movie data link needed question

what model do you need it for, this thread mentions both mono and color so please, what model do you need the movie data for?

[tonerjockey]

[tonerjockey]

Re: Konica biz hub c554e movie data link needed question

Hello, i was thinking last night how way back a long time ago, i had a customer with the Dreaded Konica Biz Hub 200 C2557 error code. NOOO

and i had never seen that before. the customer had bought the machine used working. when it arrived, it had this code. this was over 16 years ago. egads...

i checked the Intravia book, and called Hytec.
they told me it needed a new ? NVRAM module and so i had them over night it.
well, of course that didn't do anything.
this was back in the Smarka board days. i had some great advice, but one from an amazing tech, which i can look up the name, gave me the procedure to basically change the developer, drum and do the F8 calibration. and reset the OPC and dev counts.

and one reply i remember from a tech, why would they sell you that?!!

so, here i am again, possibly getting the Hytec advice that steers me in the chasing my tail direction.


Happy Friday to all.

[femaster]

Re: Konica biz hub c554e movie data link needed question

Read through the post, looks like a number of things have been replaced, including the HDD. I see that the customer bought the HDD and you installed it. Was the HDD actually new, in a sealed static bag, and do you recall what size it was? I also didn't see it mentioned anywhere that you tried to run the diagnostics, so if you haven't, give that a go.

Turn off the copier, press and HOLD the power button on the control panel and then turn on the main power switch behind the front door. Hold the power button until you see a black dot in the corner (upper right?) of the screen. The copier will go through a number of tests as it boots, with various LEDs going off and on which indicates different stages of booting. If it makes it past that point, you will get to the diagnostics screen where you will need to press the start button. It will go through and test different parts of the machine and give either an OK or NG (No Good) for each item. See what you come up with that.

[tonerjockey]

Re: Konica biz hub c554e movie data link needed question

Hi femaster, ok thank you.
i will do that. its far away. the customer rep i deal with is a IT, so do you think i can have him do that routine and give me the results?

they furnished me a 320 gb HDD sealed in what looked like a antistatic bag, the label on the thing appearing used from amazon.

remember, the same issues before and after.

i think i had clicked on a ? diagnose HDD prior to replacing, but it didn't seem to do anything in several minutes, so i canceled or rebooted the printer.
do you thin that did anything?

thank you