Fiery E100-06 Turn on the controller bizhub c364

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  • CopierNerd
    Trusted Tech

    100+ Posts
    • Feb 2015
    • 194

    #1

    Fiery E100-06 Turn on the controller bizhub c364

    Bizhub C364
    Fiery Model E100-06
    Error : Turn on the controller

    Changed the cables. Network Port light status is normal. Plugged the cable from fiery to the machine both cables ok showing data and communication.


    no ping.
    Without fiery it's working .
  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4511

    #2
    Re: Fiery E100-06 Turn on the controller bizhub c364

    Originally posted by CopierNerd
    Bizhub C364
    Fiery Model E100-06
    Error : Turn on the controller

    Changed the cables. Network Port light status is normal. Plugged the cable from fiery to the machine both cables ok showing data and communication.


    no ping.
    Without fiery it's working .
    Are you using crossover cable from Fiery to copier?

    Might need to reload system software. I should have software if you need it. PM me with your email.

    Comment

    • Synthohol
      Certified Konica Expert

      Site Contributor
      5,000+ Posts
      • Mar 2016
      • 5733

      #3
      Re: Fiery E100-06 Turn on the controller bizhub c364

      the copier firmware or the interface board is the usual culprit
      does the LED say 00?
      can you access the fiery web page?
      can you access the copier 1 octet up?
      is the copier NIC set to DHCP?
      is the ip shown on the screen 172.24.249.2? or similar?
      does the fiery show in CWS?

      not the e model?
      We know a thing or two because we've seen a thing or two.
      The medication helps though...

      Comment

      • copier tech
        Field Supervisor

        5,000+ Posts
        • Jan 2014
        • 8095

        #4
        Re: Fiery E100-06 Turn on the controller bizhub c364

        Originally posted by CopierNerd
        Bizhub C364
        Fiery Model E100-06
        Error : Turn on the controller

        Changed the cables. Network Port light status is normal. Plugged the cable from fiery to the machine both cables ok showing data and communication.


        no ping.
        Without fiery it's working .
        To be honest on an old C364 if the client doesn't actually need it I would simply remove the fiery & use the onboard controller.
        Let us eat, drink, and be merry, because tomorrow we may die!

        For all your firmware & service manual needs please visit us at:

        www.copierfirmware.co.uk - www.printerfirmware.co.uk

        Comment

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