C1060 Error code- C4641

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  • Yanouch29
    Technician

    Site Contributor
    • Sep 2023
    • 31

    C1060 Error code- C4641

    hello,

    I become a technician for my C1060 because Konica does not want to take care of it anymore ...
    They say she is too old!

    So I call it to help it out.
    This morning I have a code C-4641 which appears after having a C-4631
    I turned off the machine twice so that it redesign.

    Can you explain these error codes to me tell me how to correct the problem if it starts again?

    THANKS

    yannick
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22729

    #2
    Re: C1060 Error code- C4641

    I think I would start with (4) primary transfer rollers, the transfer belt, and a transfer cleaning assembly.

    I must warn you, though, that this is not a job I would send an amateur to do. If it's your first time changing a transfer belt, there's a 50/50 chance the new belt will be noticeably damaged by the time you get it re-assembled. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • Yanouch29
      Technician

      Site Contributor
      • Sep 2023
      • 31

      #3
      Re: C1060 Error code- C4641

      thank you for your reply,

      I don't think the belt has a problem, The machine has printed properly so far.

      There I have a code C-2811 which corrects a problem on the yellow drum.
      I neatyed the sensor as indicated on YouTube video and the machine restarted for 30 minutes before redoing the same code C-2811

      I must say that I bought yellow toner in China before putting a original Konica yellow cartridge 3 days ago.
      I just have to change the drum or also the development unit and the development?

      The drum is easy but the developer I don't know how to do it.

      Yannick

      Comment

      • techsxge
        Senior Tech

        Site Contributor
        500+ Posts
        • Jan 2022
        • 661

        #4
        Re: C1060 Error code- C4641

        yeah the moment you put unknown aftermarket towner in the machine and you encounter a series of different error codes ou can pretty much call the machine dead. Aftermarket Toner will eventually fuck with the drum, developer, transfer belt and fusing unit.

        Whenever i hear from someone who puts cheap aftermarket toner in the machine that is not approved by the manufacturer, i refuse to work more on the machine and will only replace full parts

        Comment

        • BillyCarpenter
          Field Supervisor

          Site Contributor
          VIP Subscriber
          10,000+ Posts
          • Aug 2020
          • 14977

          #5
          Re: C1060 Error code- C4641

          Originally posted by Yanouch29
          thank you for your reply,



          I must say that I bought yellow toner in China before putting a original Konica yellow cartridge 3 days ago.

          Yannick
          You need to run all the generic toner out of the DV unit and hope that it comes back to life.
          Adversity temporarily visits a strong man but stays with the weak for a lifetime.

          Comment

          • Yanouch29
            Technician

            Site Contributor
            • Sep 2023
            • 31

            #6
            Re: C1060 Error code- C4641

            The toner worked well, I also put a Magenta cartridge and I had no problem with that.

            The C-2811 code arrived only today after I gave a yellow Konica cartridge three days ago! (I had kept a Konica cartridge for safety ...)

            I can change the yellow drum, change the development unit, drain and put Konica developer, But I need to be guided and I try to find out what to do best because in France the pieces are very expensive.

            I specify that it is my work tools ... and that I have customers who wait for this machine to curb.

            Thank you for your help.

            Comment

            • techsxge
              Senior Tech

              Site Contributor
              500+ Posts
              • Jan 2022
              • 661

              #7
              Re: C1060 Error code- C4641

              Originally posted by BillyCarpenter
              You need to run all the generic toner out of the DV unit and hope that it comes back to life.
              And atleast on 4/8 series you also might want to drain the drum unit and toner transport from transfer belt to avoid clogging up. Not too sure how the c1060 is build in that regard but i somehow have a bad feeling with aftermarket toner

              Comment

              • Yanouch29
                Technician

                Site Contributor
                • Sep 2023
                • 31

                #8
                Re: C1060 Error code- C4641

                How to empty all of this?

                I take pictures, can someone guide me?

                thanks

                Comment

                • BillyCarpenter
                  Field Supervisor

                  Site Contributor
                  VIP Subscriber
                  10,000+ Posts
                  • Aug 2020
                  • 14977

                  #9
                  Re: C1060 Error code- C4641

                  Originally posted by Yanouch29
                  The toner worked well, I also put a Magenta cartridge and I had no problem with that.

                  .
                  Cheap toner will sometimes appear to work for a while but will eventually cause problems. You're playing Russian Roulette. I know of 2 companies that sell good generic toner out of about a thousand. What brand of after market toner did you purchase?
                  Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                  Comment

                  • Yanouch29
                    Technician

                    Site Contributor
                    • Sep 2023
                    • 31

                    #10
                    Re: C1060 Error code- C4641

                    Originally posted by BillyCarpenter
                    Cheap toner will sometimes appear to work for a while but will eventually cause problems. You're playing Russian Roulette. I know of 2 companies that sell good generic toner out of about a thousand. What brand of after market toner did you purchase?
                    Tohita is the name of the compagny

                    China Toner Cartridge Drum Unit Fuser Unit Suppliers Manufacturers Factory - TOHITA

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                    • BillyCarpenter
                      Field Supervisor

                      Site Contributor
                      VIP Subscriber
                      10,000+ Posts
                      • Aug 2020
                      • 14977

                      #11
                      Re: C1060 Error code- C4641

                      Originally posted by Yanouch29
                      Tohita is the name of the compagny
                      Abort. Don't ever use that toner again. It's crap.

                      Install an OEM cart. and run a bunch of solid pages of that color and see if the image improves. Also, follow what techsxge said.
                      Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                      Comment

                      • Yanouch29
                        Technician

                        Site Contributor
                        • Sep 2023
                        • 31

                        #12
                        Re: C1060 Error code- C4641

                        what means an OEM cart ? EDIT: ok it's original cartridge... I have already put OEM cart.

                        for the moment the machine does not start !

                        she said: C-2811, please contact hot line...

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                        • BillyCarpenter
                          Field Supervisor

                          Site Contributor
                          VIP Subscriber
                          10,000+ Posts
                          • Aug 2020
                          • 14977

                          #13
                          Re: C1060 Error code- C4641

                          Originally posted by Yanouch29
                          what means an OEM cart ?

                          for the moment the machine does not start !

                          she said: C-2811, please contact hot line...

                          To be blunt, you'll probably come out ahead by calling a trained tech. to fix your problem. And OEM cartridge = Original Equipment Manufacturer.
                          Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                          Comment

                          • techsxge
                            Senior Tech

                            Site Contributor
                            500+ Posts
                            • Jan 2022
                            • 661

                            #14
                            Re: C1060 Error code- C4641

                            Originally posted by BillyCarpenter
                            Cheap toner will sometimes appear to work for a while but will eventually cause problems. You're playing Russian Roulette. I know of 2 companies that sell good generic toner out of about a thousand. What brand of after market toner did you purchase?
                            literally had a customer with a scratched drum core, flooded developer and messed up transfer belt once. Turned out he used aftermarket toners the past half year. Note that the machine had brand new party and had done around 150k at the time

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                            • Yanouch29
                              Technician

                              Site Contributor
                              • Sep 2023
                              • 31

                              #15
                              Re: C1060 Error code- C4641

                              sorry but i'm in France,

                              and in France we have just Konica tech, nothing else...

                              I no longer have a maintenance contract because my machine is too old ...
                              and that's why I have to manage on my own ...
                              But I know how to use the tools and I can do it if someone drives me ...

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