C554e All tray's cannot be used

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  • PaperCut
    Technician
    • Sep 2008
    • 21
    #1

    [Electrical] C554e All tray's cannot be used

    does everyone have seen this? I replaces MFB board, and SSD board, but still showing all tray unable.
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    Tags: board, mfb, replaces, ssd, unable
    • PaperCut
      Technician
      • Sep 2008
      • 21
      #2
      Re: C554e All tray's cannot be used

      so far i check the all wiring and it goes to PCRB, so i order the board. Guys let me if there any software SW for this.

        Comment

        • allan
          RTFM!!

          5,000+ Posts
          • Apr 2010
          • 5445
          #3
          Re: C554e All tray's cannot be used

          Silly question. Did you check trouble isolation?
          Whatever

            Comment

            • kingarthur
              Service Manager

              1,000+ Posts
              • Feb 2008
              • 1209
              #4
              Re: C554e All tray's cannot be used

              Originally posted by allan
              Silly question. Did you check trouble isolation?
              Seems to be the easiest, and possibly the obvious choice
              Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7649
                  #5
                  Re: C554e All tray's cannot be used

                  Originally posted by kingarthur
                  Seems to be the easiest, and possibly the obvious choice
                  Obvious things are usually in the manual, obviously nobody cares about manuals... that's why I care I'm not nobody I'm me
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                    Comment

                    • copyman
                      Owner / Technician

                      Site Contributor
                      2,500+ Posts
                      • Sep 2005
                      • 4226
                      #6
                      Re: C554e All tray's cannot be used

                      Ouch! I've never seen every paper tray isolated. But there is a first for everything.

                      Like others posted did you UNset the trays in service mode "isolation tab". Did you initialize the machine in service mode?

                      Think you are on the right track with the PCRB. No software needed with new board. Maybe update firmware after board is installed.

                        Comment

                        • PaperCut
                          Technician
                          • Sep 2008
                          • 21
                          #7
                          Re: C554e All tray's cannot be used

                          All tray's is "set" on service mode isolation tab, I initialize the machine and update the FW to GDU-M1.

                            Comment

                            • copyman
                              Owner / Technician

                              Site Contributor
                              2,500+ Posts
                              • Sep 2005
                              • 4226
                              #8
                              Re: C554e All tray's cannot be used

                              Originally posted by PaperCut
                              All tray's is "set" on service mode isolation tab, I initialize the machine and update the FW to GDU-M1.
                              Like I mentioned in previous post they all have to be UNset. This makes sense because it would be rare all trays would be isolated at same time.

                              If they are all "set" then you don't need PCRB. Just UN set them all.

                                Comment

                                • tsbservice
                                  Field tech

                                  Site Contributor
                                  5,000+ Posts
                                  • May 2007
                                  • 7649
                                  #9
                                  Re: C554e All tray's cannot be used

                                  Originally posted by PaperCut
                                  All tray's is "set" on service mode isolation tab, I initialize the machine and update the FW to GDU-M1.
                                  Ouch!
                                  +1 to what copyman said.
                                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                                    Comment

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