KM Bizhub C6500 Error code C0213

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  • goaplus
    • Apr 2025

    #1

    KM Bizhub C6500 Error code C0213

    Does anyone have a manuel for this machine that perhaps could give me a reference to the code I am getting.I sure would appreciate it. Thanks in advance.
  • Herrmann
    Senior Tech

    Site Contributor
    500+ Posts
    • Jan 2006
    • 792

    #2
    Paper exit issue

    Paper
    exit
    abnormality
    C-0213 After the paper exit pressure
    sensor (PS10) turns OFF, it is not
    turned ON within the specified
    time.
    AC drive board (ACDB)
    Printer control board (PRCB)
    Paper exit motor (M54)
    Paper exit pressure sensor
    (PS10)

    Are you trained on this box? If not, i strongly suggest you to get a GOOD technician. These are Production Printing Mashines, not those fluffy tingletangle color office Boxes. They work very well, if correctly handled, but they will bite you in the arse if you are fumbling around not exactly knowing what you are doing
    If sometimes you feel a little useless, offended and depressed always remember that you were once the fastest and most victorious sperm of hundreds of millions!

    Comment

    • JustManuals
      Field Supervisor

      5,000+ Posts
      • Jan 2006
      • 9865

      #3
      This Parts & Service manual can now be purchased for $11.77 and downloaded immediately after payment from The Internet's largest collection of manuals


      Paul@justmanuals.com

      Comment

      • RRodgers
        Service Manager

        1,000+ Posts
        • Jun 2009
        • 1950

        #4
        C-0213 (C0213) code intermittently.
        Solution
        PROBABLE CAUSES:
        1.A one-way paper exit drive gear is slipping.

        2. Dirty or failed photosensor.
        Clean or replace PS10 as necessary

        3.Older style regulating shaft is installed.
        HTH
        Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

        Comment

        • seniortech
          Trusted Tech

          100+ Posts
          • Dec 2007
          • 180

          #5
          Had this code many times now, every time it turned out to be a slipping paper exit drive gear ( situated under small cover on exit assy on L/H side of machine) removing gear cleaning shaft and bearing inside gear always has resolved problem.

          Comment

          • beetle73
            Technician
            • Dec 2010
            • 44

            #6
            You are right! Upgrade the shaft and replace the bearings!

            Comment

            • oce_cannon

              #7
              Re: KM Bizhub C6500 Error code C0213

              Great Thanks for the advice

              Comment

              • keranali
                Junior Member
                • Apr 2012
                • 5

                #8
                Re: KM Bizhub C6500 Error code C0213

                Originally posted by seniortech
                Had this code many times now, every time it turned out to be a slipping paper exit drive gear ( situated under small cover on exit assy on L/H side of machine) removing gear cleaning shaft and bearing inside gear always has resolved problem.

                Do you have a picture of where this gear is ?

                Thanks

                Comment

                • Arcadian
                  Trusted Tech
                  • Feb 2010
                  • 218

                  #9
                  Re: KM Bizhub C6500 Error code C0213

                  Yeah where is this gear Im getting this error constantly.

                  thanks in advance

                  Comment

                  • Synthohol
                    Certified Konica Expert

                    Site Contributor
                    5,000+ Posts
                    • Mar 2016
                    • 5734

                    #10
                    Re: KM Bizhub C6500 Error code C0213

                    IIRC #11 is the culprit. scuff the shaft where it rides with scotchbrite pad or emery cloth and soak and clean the gear.

                    exit.jpg
                    We know a thing or two because we've seen a thing or two.
                    The medication helps though...

                    Comment

                    • swaggen
                      Trusted Tech

                      Site Contributor
                      100+ Posts
                      • Sep 2017
                      • 100

                      #11
                      Re: KM Bizhub C6500 Error code C0213

                      Originally posted by Synthohol
                      IIRC #11 is the culprit. scuff the shaft where it rides with scotchbrite pad or emery cloth and soak and clean the gear.

                      [ATTACH=CONFIG]32754[/ATTACH]


                      Im having this same error. The paper is not getting through the fuser yet and no where near the exit rollers. Its getting held up before the roller near where the paper comes in and touches the transfer belt.

                      Seems like a motor or the board?

                      Comment

                      • Synthohol
                        Certified Konica Expert

                        Site Contributor
                        5,000+ Posts
                        • Mar 2016
                        • 5734

                        #12
                        Re: KM Bizhub C6500 Error code C0213

                        what happens when you duplex? does it only happen on exit on not on turnover?
                        We know a thing or two because we've seen a thing or two.
                        The medication helps though...

                        Comment

                        • Arcadian
                          Trusted Tech
                          • Feb 2010
                          • 218

                          #13
                          Re: KM Bizhub C6500 Error code C0213

                          Okay i found the real problem, there is a coupling that runs the exit roller if that coupling is even slightly misaligned it will throw out an error. i wish i had a picture of it. maybe in the parts book i can show you guys what to look for.


                          Parts - A03U 8617 01 COUPLING /1
                          and A03U 8631 00 Coupling /B

                          Look in the paper exit Guide of the manual

                          OMG!! after changing these two item the machine never stopped!!! Paper would feed crooked and kept goin! I was surprised after changing these parts made a big difference!!

                          but also make sure the exit guide one way bearing is good as well!

                          Good Luck!

                          Comment

                          • swaggen
                            Trusted Tech

                            Site Contributor
                            100+ Posts
                            • Sep 2017
                            • 100

                            #14
                            Re: KM Bizhub C6500 Error code C0213

                            Originally posted by Synthohol
                            what happens when you duplex? does it only happen on exit on not on turnover?

                            Synthohol, you are a master of your trade. Duplex produced copies. What direction should I head?

                            Comment

                            • swaggen
                              Trusted Tech

                              Site Contributor
                              100+ Posts
                              • Sep 2017
                              • 100

                              #15
                              Re: KM Bizhub C6500 Error code C0213

                              Originally posted by Arcadian
                              Okay i found the real problem, there is a coupling that runs the exit roller if that coupling is even slightly misaligned it will throw out an error. i wish i had a picture of it. maybe in the parts book i can show you guys what to look for.


                              Parts - A03U 8617 01 COUPLING /1
                              and A03U 8631 00 Coupling /B

                              Look in the paper exit Guide of the manual

                              OMG!! after changing these two item the machine never stopped!!! Paper would feed crooked and kept goin! I was surprised after changing these parts made a big difference!!

                              but also make sure the exit guide one way bearing is good as well!

                              Good Luck!


                              Do you think its anything near the exit roller? The paper is still miles away from the exit area when I get this error?

                              Comment

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