bhC364 93-10 jam code

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  • ecode
    Junior Member
    • Apr 2013
    • 4
    #1

    [Jamming] bhC364 93-10 jam code

    I have a c364 that gives a jam code 93-10. This is a duplex problem only and it is intermittent. I have to run approximately 40 copies before
    the problem occurs and then it it occurs every 15 or 20 copies. There is usually three sheets in the paper path when it jams. One at exit, one entering
    fuser and one in duplex path. The duplex feed clutch has been replaced. anyone had this problem?
    Tags: None
    • kmateo25
      Junior Member
      • May 2013
      • 3
      #2
      Re: bhC364 93-10 jam code

      Originally posted by ecode
      I have a c364 that gives a jam code 93-10. This is a duplex problem only and it is intermittent. I have to run approximately 40 copies before
      the problem occurs and then it it occurs every 15 or 20 copies. There is usually three sheets in the paper path when it jams. One at exit, one entering
      fuser and one in duplex path. The duplex feed clutch has been replaced. anyone had this problem?
      Me too. I am having issues with a c554e.

      Replaced all sensors and the CL6

      Even went farther as to replacing the two duplex sensors and the duplex motor

      What I notice is that the reverse motor stops prematurely and that gives the paper resistance so that the duplex motor is having a surf time pulling the paper

      I am leaning towards a PRCB. Next. I will keep you posted

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22917
          #3
          Re: bhC364 93-10 jam code

          Originally posted by kmateo25
          Me too. I am having issues with a c554e.

          Replaced all sensors and the CL6

          Even went farther as to replacing the two duplex sensors and the duplex motor

          What I notice is that the reverse motor stops prematurely and that gives the paper resistance so that the duplex motor is having a surf time pulling the paper

          I am leaning towards a PRCB. Next. I will keep you posted
          The duplex clutch fixed this particular jam code for me. Good luck. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • kmateo25
              Junior Member
              • May 2013
              • 3
              #4
              Re: bhC364 93-10 jam code

              Originally posted by blackcat4866
              The duplex clutch fixed this particular jam code for me. Good luck. =^..^=
              Hello.

              Can you please tell me the location and part number if you can. Thanks

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22917
                  #5
                  Re: bhC364 93-10 jam code

                  Originally posted by kmateo25
                  Hello.

                  Can you please tell me the location and part number if you can. Thanks
                  I guess the best place to look would be the parts manual.

                  Or I could just tell you that its: A161 M204 00
                  =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • tech51
                      Senior Tech

                      500+ Posts
                      • Jan 2009
                      • 846
                      #6
                      Re: bhC364 93-10 jam code

                      Originally posted by kmateo25
                      Me too. I am having issues with a c554e.

                      Replaced all sensors and the CL6

                      Even went farther as to replacing the two duplex sensors and the duplex motor

                      What I notice is that the reverse motor stops prematurely and that gives the paper resistance so that the duplex motor is having a surf time pulling the paper

                      I am leaning towards a PRCB. Next. I will keep you posted

                        Comment

                        • doinbox
                          Service Manager

                          50+ Posts
                          • Jan 2013
                          • 57
                          #7

                            Comment

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