Bizhub C550 Reds come out as Orange - no IU problems found

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  • Choclit007
    Technician

    50+ Posts
    • Oct 2010
    • 58

    #1

    [CQ] Bizhub C550 Reds come out as Orange - no IU problems found

    All Reds started printing Orange one day. Halftone Red at 255 comes out orange as is the Red Gradation column on the Demo page. All other colors look good including my normal C-M-Y-K halftones at 50.
    Unit is near 1M copies.
    Any suggestions appreciated
  • EarthKmTech
    Step aside, noob

    1,000+ Posts
    • May 2009
    • 2140

    #2
    Re: Bizhub C550 Reds come out as Orange - no IU problems found

    reset, stabilise and gradation adjust ?

    are you even a technician ?

    Comment

    • Choclit007
      Technician

      50+ Posts
      • Oct 2010
      • 58

      #3
      Re: Bizhub C550 Reds come out as Orange - no IU problems found

      Of course I forgot to mention that I already did those obvious things...

      Comment

      • EarthKmTech
        Step aside, noob

        1,000+ Posts
        • May 2009
        • 2140

        #4
        Re: Bizhub C550 Reds come out as Orange - no IU problems found

        we aren't mind readers, please always post what steps you have taken in the course of fault finding. Otherwise you will end up with useless posts telling you to do things you have already done.

        Comment

        • EarthKmTech
          Step aside, noob

          1,000+ Posts
          • May 2009
          • 2140

          #5
          Re: Bizhub C550 Reds come out as Orange - no IU problems found

          do you have samples to upload of the cmyk gradation pages ? Also show us the demo page too

          Comment

          • Choclit007
            Technician

            50+ Posts
            • Oct 2010
            • 58

            #6
            Re: Bizhub C550 Reds come out as Orange - no IU problems found

            halftone pages.JPGdemopage.pdfgradation1.pdfgradation2.pdf
            Originally posted by EarthKmTech
            do you have samples to upload of the cmyk gradation pages ? Also show us the demo page too
            The jpeg shows halftones at 255 and 50 for comparison.
            The 3 R-G-B halftones are 255

            Comment

            • mo0651
              Service Manager

              1,000+ Posts
              • Apr 2009
              • 1054

              #7
              Re: Bizhub C550 Reds come out as Orange - no IU problems found

              We print the management list to look for anything in the VG stuff that is whacked out. You didn't mention, How old are the IU's?

              Comment

              • Choclit007
                Technician

                50+ Posts
                • Oct 2010
                • 58

                #8
                Re: Bizhub C550 Reds come out as Orange - no IU problems found

                Originally posted by mo0651
                We print the management list to look for anything in the VG stuff that is whacked out. You didn't mention, How old are the IU's?
                The Color IU's show 4 bars used life since installing them in February.
                Today I replaced the Transfer Belt & Roller and the K IU all which were running extended life counts.
                I reran Init&Stabilize and printed the demo page before and after running all gradations 3x - no change in color.

                Comment

                • mo0651
                  Service Manager

                  1,000+ Posts
                  • Apr 2009
                  • 1054

                  #9
                  Re: Bizhub C550 Reds come out as Orange - no IU problems found

                  You can view the Vg stuff or print the management list and see if Magenta IU is way out of line with the other colors. Could be a failed IU unit. Could be the Yellow.

                  Comment

                  • mntech
                    Trusted Tech

                    Site Contributor
                    250+ Posts
                    • Aug 2010
                    • 250

                    #10
                    Re: Bizhub C550 Reds come out as Orange - no IU problems found

                    What did you ever figure out?

                    I'm having similar problems where the reds look orange and the blue looks purple. My gradation sheet looks very similar to yours.

                    Customer is complaining about blue looks purple.

                    IU's are all at 2 bars

                    Comment

                    • mntech
                      Trusted Tech

                      Site Contributor
                      250+ Posts
                      • Aug 2010
                      • 250

                      #11
                      Re: Bizhub C550 Reds come out as Orange - no IU problems found

                      After I did gradation adjust, they reprinted doc and it was good.

                      They actually have a few of these machines and the gradation sheet looks the same on all of them.

                      Is that just how these sheets are supposed to look? In the RGB bars, the red always looks orange and blue always looks purple

                      Comment

                      • copier tech
                        Field Supervisor

                        5,000+ Posts
                        • Jan 2014
                        • 8097

                        #12
                        Re: Bizhub C550 Reds come out as Orange - no IU problems found

                        I trust you are both using genuine KM toner?
                        Let us eat, drink, and be merry, because tomorrow we may die!

                        For all your firmware & service manual needs please visit us at:

                        www.copierfirmware.co.uk - www.printerfirmware.co.uk

                        Comment

                        • ivovb
                          Senior Tech

                          500+ Posts
                          • Apr 2008
                          • 695

                          #13
                          Re: Bizhub C550 Reds come out as Orange - no IU problems found

                          Same problem. And same steps already did. All consumables are original.

                          BR
                          I'll never ask if I didn't check user manual, service manual, parts list, BSI/TNI/TAD... web, existing threads.

                          Comment

                          • solidzdawg
                            Technician

                            50+ Posts
                            • Jul 2013
                            • 71

                            #14
                            Re: Bizhub C550 Reds come out as Orange - no IU problems found

                            Has anyone been able to find any solutions on this issue?

                            My reds are coming out orange on both Demo page and Halftone. This is on a c652, and this is the second one in a month to do this same issue.

                            Replaced IU magenta and Yellow, T roller and T Belt

                            Any ideas?

                            Comment

                            • splblazer91
                              Trusted Tech

                              100+ Posts
                              • Jul 2014
                              • 204

                              #15
                              Re: Bizhub C550 Reds come out as Orange - no IU problems found

                              Clean your IDC sensors above or below the Xfer belt then reinitialize and do gradation adjust. I have a machine where i have to do this every 50k or so clicks or the colors wont match when they print with fiery.

                              Comment

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