[Misc] bizhub c-220 scan to Email

[acsolutions]

Hello,
trying to set up scan to Email,but cannot! log into the admin mode in the browser and on the network tab then looking for Email tx on left hand side, not listed is there something new or is something missing?

[Dougtech]

Re: bizhub c-220 scan to Email

does the machine have a hard drive? Is it set to INSTALLED in the service mode?
Without either of these set it will not even go to the scan screen if SCAN/FAX is pressed

[B0265]

Re: bizhub c-220 scan to Email

If you are using Internet Explorer 10 try the compatibility view.

[acsolutions]

Re: bizhub c-220 scan to Email

does the machine have a hard drive? Is it set to INSTALLED in the service mode?
Without either of these set it will not even go to the scan screen if SCAN/FAX is pressed

I checked for a hard drive and did not see one installed, I set up ftp in the mean time and I guess that answers your question about the scan/fax button. I dont think you need a hard drive to scan to Email, do you?

[acsolutions]

Re: bizhub c-220 scan to Email

If you are using Internet Explorer 10 try the compatibility view.

I can access the machine from the browser,no problem! the only problem is the Email button on the network tab of the admin mode is not available!

[Mr Mc Wilson]

Re: bizhub c-220 scan to Email

Are You logged in to ADMINISTRATOR mode or are you logged in as Public user?
You only get access to these options when logged in as Admin.

[B0265]

Re: bizhub c-220 scan to Email

This it how it looks in IE11:

"Normal" view
normal.jpg

Compatibility view
compability.jpg

[Nelo]

Re: bizhub c-220 scan to Email

does the machine have a hard drive? Is it set to INSTALLED in the service mode?Without either of these set it will not even go to the scan screen if SCAN/FAX is pressed

Had a similar problem on the same model, after installing HD and doing the HD setup the scan/fax button became active and email scan worked ok. Try have a HD installed and setup it should work.

[emujo]

Re: bizhub c-220 scan to Email

You have "scan to Email" disabled in admin mode. Log into ADMIN at the control panel, turn scan to email on, then recheck your browser settings, you should be able to access the smtp setup. Emujo

[acsolutions]

Re: bizhub c-220 scan to Email

Are You logged in to ADMINISTRATOR mode or are you logged in as Public user?
You only get access to these options when logged in as Admin.

Yes

[emujo]

Re: bizhub c-220 scan to Email

Another thing I would try is a different browser, Firefox, or Chrome. The update to IE 10 was automatic and KM was blindsided by it. The PS web Connection does not work well with IE10. Compatibility mode usually fixes the issue, but I guess not always. Emujo

[acsolutions]

Re: bizhub c-220 scan to Email

Sorry guy's it's a c-200! Sorry! I did check admin mode for scan to Email settings there was no enable/disable setting! I even printed a log to be through and did not see anything! Thanks

[doinbox]

Re: bizhub c-220 scan to Email

I checked for a hard drive and did not see one installed, I set up ftp in the mean time and I guess that answers your question about the scan/fax button. I dont think you need a hard drive to scan to Email, do you?

You can't scan to email without a Hard Drive. Where would the copier store the PDF before it sent?

[wseyller]

I know that the C450 can scan to email without a hdd but it will create a separate email for each page.

Sent from my DROID BIONIC using Tapatalk

[acsolutions]

Re: bizhub c-220 scan to Email

The machine is a bh200 not a 220, Sorry for the typeo! yeah, the machine doesn't have a hdd and its not even an option for this machine, just memory upgrade.