C224e paper jam 3003

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  • avecosat
    Trusted Tech

    250+ Posts
    • Jun 2012
    • 303

    #1

    C224e paper jam 3003

    Hi all , anyone have experience with this problem? I changed the M1, cl4, cl8, PS1 and PS3 and still the same problem .Thanks
  • EarthKmTech
    Step aside, noob

    1,000+ Posts
    • May 2009
    • 2140

    #2
    Re: C224e paper jam 3003

    does the registration roller turn freely or is it tight ?

    Once they tighten up you will get all kinds of jams occuring.

    happens anywhere from 300k upwards depending on the environment

    Comment

    • hotfuser
      Trusted Tech

      100+ Posts
      • Jan 2014
      • 180

      #3
      Re: C224e paper jam 3003

      Originally posted by avecosat
      Hi all , anyone have experience with this problem? I changed the M1, cl4, cl8, PS1 and PS3 and still the same problem .Thanks
      if the copier is at a high volume try checking the registration actuator.
      i have changed this a few times

      Comment

      • D_L_P
        Self Employed

        1,000+ Posts
        • Oct 2009
        • 1196

        #4
        Re: C224e paper jam 3003

        Just something to check, but I've had jamming caused by the door not shutting all they way and not enough pressure is on the vertical transport roller. I don't remember the jam code. All the rollers and clutch had been replaced but it continued to jam. When I pushed on the lower front part of the door it wouldn't jam. If you can push in the door and there's more than 1/4 in of play that may be your problem. What I did was removed the cover (see image) that had the latch and put a shim between the cover and frame so that the latch would angle toward the transfer belt more. The shim has to go opposite the latch to angle it inwards. Another time I cut a small piece of plastic and glued it to the latch.


        c244 cover1.jpg

        Comment

        • splblazer91
          Trusted Tech

          100+ Posts
          • Jul 2014
          • 204

          #5
          Re: C224e paper jam 3003

          Clean the Registration Assy Bushings. Has fixed all of mine with this issue. Service Manual says Fuser Jam but i have yet to see one jam in the fuser with this code.

          Comment

          • avecosat
            Trusted Tech

            250+ Posts
            • Jun 2012
            • 303

            #6
            Re: C224e paper jam 3003

            Thanks to all , is only 4K and six months old .

            Comment

            • avecosat
              Trusted Tech

              250+ Posts
              • Jun 2012
              • 303

              #7
              Re: C224e paper jam 3003

              Originally posted by D_L_P
              Just something to check, but I've had jamming caused by the door not shutting all they way and not enough pressure is on the vertical transport roller. I don't remember the jam code. All the rollers and clutch had been replaced but it continued to jam. When I pushed on the lower front part of the door it wouldn't jam. If you can push in the door and there's more than 1/4 in of play that may be your problem. What I did was removed the cover (see image) that had the latch and put a shim between the cover and frame so that the latch would angle toward the transfer belt more. The shim has to go opposite the latch to angle it inwards. Another time I cut a small piece of plastic and glued it to the latch.


              [ATTACH=CONFIG]29359[/ATTACH]

              Comment

              • giddyupngo
                Trusted Tech

                100+ Posts
                • Oct 2014
                • 109

                #8
                Re: C224e paper jam 3003

                I am also getting 30-03 jams from all trays, but on a C554e. I replaced Clutch 8, replaced tires in Tray 1 and 2, but problem came back. This is a high meter machine, over 1.5 million copies. I was interested in the door problem as a possible solution, but the vertical transport roller is between Tray 1 and 2 feed units, so 30-03 jams in Tray 1 would rule out the vertical transport roller as the culprit. Paper jams about halfway through the fuser, almost reaching the exit rollers. Right now my possibilities to check are

                Replace fuser (hidden paper jam)
                Tighten door (hold in to check for improvement)
                Check length of actuators (Worn down by 1.5 million pieces of paper?)
                Check door isn't popping open momentarily, check sensors/actuators
                Check Registration roller bearings, see if it turns tightly.

                Any other suggestions would be appreciated.

                Comment

                • kanic
                  Junior Member
                  • Nov 2009
                  • 6

                  #9
                  Re: C224e paper jam 3003

                  Faulty PS3, exit sensor. Replace sensor and actuator. If you have that many copies also replace the duplex sensor located adjacent to PS3.

                  Comment

                  • kanic
                    Junior Member
                    • Nov 2009
                    • 6

                    #10
                    Re: C224e paper jam 3003

                    With over a million copies your PS3 sensor is probably bad, replace it along with the actuator. There's a duplex sensor you should change when you have that assembly out.

                    Comment

                    • giddyupngo
                      Trusted Tech

                      100+ Posts
                      • Oct 2014
                      • 109

                      #11
                      Re: C224e paper jam 3003

                      Just an update, the problem turned out to be the new clutch I installed (clutch #8). After speaking with Konica Minolta technical support, they recommended removing the clutch and cleaning it, as they have had some issues with some new clutches having excess grease inside.

                      I removed the clutch, took it apart, and cleaned the plates with
                      "Blue Shower Maintenance Cleaner". After reassembling, I ran over 1,000 sheets through using paper passage test with alternating trays (no jams). The plates of the clutch were basically clean, the towel I cleaned it with showed a little dirt/grease. Could possibly have been a loose connection, by dissembling and reassembling I also re-seated a large number of connections. The bulletin also mentions making sure the wires leading to clutch #8 are not too tight, which probably could lead to loosening of the connection through vibration. Re-route it if necessary. This clutch is really buried, expect this fix to take 2-4 hours.

                      The bulletin number is KBA01201071

                      Here is the link to the bulletin, you must be logged in to Konica Minolta first.
                      Display

                      Last edited by giddyupngo; 12-18-2015, 09:24 PM. Reason: typo

                      Comment

                      • jonbonse
                        Senior Tech

                        Site Contributor
                        500+ Posts
                        • Jun 2009
                        • 730

                        #12
                        Re: C224e paper jam 3003

                        Hi all

                        sorry to bring up an old thread but i just wanted to as the question:

                        I have this jam code but it only occurs when printing from cassette 3! This makes me assume the reg roller bushings, clutch 8, ps3 ps1 are all ok?

                        I have fitted the washers to the lower right door for jam code 2002 however it does not have the new modded transport roller. It does have new cassette rollers to include the new ribbed pickup roller...

                        Thanks

                        Comment

                        • Albonline
                          Service Manager

                          1,000+ Posts
                          • Sep 2008
                          • 1131

                          #13
                          Re: C224e paper jam 3003

                          Originally posted by jonbonse
                          Hi all

                          sorry to bring up an old thread but i just wanted to as the question:

                          I have this jam code but it only occurs when printing from cassette 3! This makes me assume the reg roller bushings, clutch 8, ps3 ps1 are all ok?

                          I have fitted the washers to the lower right door for jam code 2002 however it does not have the new modded transport roller. It does have new cassette rollers to include the new ribbed pickup roller...

                          Thanks
                          what about the one way rollers

                          Comment

                          • jonbonse
                            Senior Tech

                            Site Contributor
                            500+ Posts
                            • Jun 2009
                            • 730

                            #14
                            Re: C224e paper jam 3003

                            Originally posted by Albonline
                            what about the one way rollers
                            Which ones are these to be sure?

                            Comment

                            • tsbservice
                              Field tech

                              Site Contributor
                              5,000+ Posts
                              • May 2007
                              • 7904

                              #15
                              Re: C224e paper jam 3003

                              Those in cassette 3 paper feed unit. Just swap them with another from working tray and test if don't have spare ones.
                              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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