Copystar fs6525mfp/error code 246

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  • cucuklotz
    Senior Tech

    Site Contributor
    500+ Posts
    • Mar 2007
    • 611
    #1

    Copystar fs6525mfp/error code 246

    Hi
    I m getting Error 246 .I dowmloaded new firmware on flash .I followed directions to upgrade firmware
    1-Turn machine Off and then on
    2-I wait till machine goes into ready and I turn off machine again
    3-I plug flash into machine
    4-I turn machine back on.
    I wait a few minutes each time I have tried this but nothing happens(as though not recognizing flash)
    Machine just goes back INTO READY WITH ERROR CODE
    Does anyone know if I'm not upgrading firmware correctly.
    THIS IS FIRST TIME I TRIED THIS SO I MAY BE DOING SOMETHING WRONG. \
    Any help would really be appreciated
    THANKS ANDY
    Tags: None
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22916
      #2
      Re: Copystar fs6525mfp/error code 246

      Could it be a CF246 or C0246? Kyocera error codes start with a "C" and typically have 5 characters. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • cucuklotz
          Senior Tech

          Site Contributor
          500+ Posts
          • Mar 2007
          • 611
          #3
          Re: Copystar fs6525mfp/error code 246

          Hi
          Sorry It is a FS246 .My question is more related to if I was upgrading the firmware the correct way for this machine.Im not real good with
          anything to do with computers but I'm trying and hopefully not learning the hard way.
          ThaNKS ANDY

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22916
              #4
              Re: Copystar fs6525mfp/error code 246

              Originally posted by cucuklotz
              Hi
              Sorry It is a FS246 .My question is more related to if I was upgrading the firmware the correct way for this machine.Im not real good with
              anything to do with computers but I'm trying and hopefully not learning the hard way.
              ThaNKS ANDY
              Try again. Kyocera error codes start with a "C" and have five characters.

              Have you read the manual about the firmware upgrade procedure?
              Are you using the correct model firmware?
              Are you extracting the firmware to a folder on your PC?
              Do you then copy the firmware files only to the root of the USB drive (no folder structure)?
              Did you power OFF the MFP, insert the USB, then power ON?
              How long did you wait?

              =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • cucuklotz
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Mar 2007
                  • 611
                  #5
                  Re: Copystar fs6525mfp/error code 246

                  Hi
                  Sorry. BAD HAIR DAY.It is a CF246 I followed the firmware upgrade instructions from a page on Kyocera site.
                  THANKS ANDY

                    Comment

                    • cucuklotz
                      Senior Tech

                      Site Contributor
                      500+ Posts
                      • Mar 2007
                      • 611
                      #6
                      Re: Copystar fs6525mfp/error code 246

                      Hi
                      YES I followed the procedure EXACTLY as you described it.I know I was to wait at least 50 seconds,I tried many times waiting at least 10 minutes,

                      but the machine acts just as though flash is not inserterd in machine.
                      THANKS BLACKCAT
                      ANDY

                        Comment

                        • blackcat4866
                          Master Of The Obvious

                          Site Contributor
                          10,000+ Posts
                          • Jul 2007
                          • 22916
                          #7
                          Re: Copystar fs6525mfp/error code 246

                          Originally posted by cucuklotz
                          Hi
                          Sorry. BAD HAIR DAY.It is a CF246 I followed the firmware upgrade instructions from a page on Kyocera site.
                          THANKS ANDY
                          An error is detected at the System management section. DDR2 memory check. A certain part of the memory may be faulty. The frequency of failure occurrence is dependent on the frequency of access to the faulty bit. The ASIC may be faulty if the memory is not.

                          1) Reseat or repl DDR2 memory; 2) Reformat HDD U024 FULL; 3) Initialize backup memory U021; 4) Repl main PWB; 5) Repl HDD;

                          Firmware can take as much as 45 minutes, depending on how corrupt the current firmware is. Wait longer.

                          How big of a drive are you using? The firmware is only 124MB, so you could use a drive as small ar 250MB. The smallest drive possible is preferred. =^..^=
                          If you'd like a serious answer to your request:
                          1) demonstrate that you've read the manual
                          2) demonstrate that you made some attempt to fix it.
                          3) if you're going to ask about jams include the jam code.
                          4) if you're going to ask about an error code include the error code.
                          5) You are the person onsite. Only you can make observations.

                          blackcat: Master Of The Obvious =^..^=

                            Comment

                            • cucuklotz
                              Senior Tech

                              Site Contributor
                              500+ Posts
                              • Mar 2007
                              • 611
                              #8
                              Re: Copystar fs6525mfp/error code 246

                              Hi
                              I will try again and wait longer.Maybe I should have just gotten into calculators 40 years ago instead of copiers
                              THANKS AGAIN ANDY

                                Comment

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