Common Developer Issue with Kyocera Taskalfa 3051ci

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  • daveh12
    Trusted Tech

    100+ Posts
    • Jul 2012
    • 157

    #1

    [CQ] Common Developer Issue with Kyocera Taskalfa 3051ci

    Hi everyone,

    I have a query regarding a problem with some of the developers in these machines (see attached pics). I have seen this issue on nearly ten machines now, sometimes it's one dev unit, sometimes two at the same time.

    Replacing the problematic Developer unit always fixes the issue and the machine runs perfect. When I Inspect the replaced Dev unit/s they look fine don't look like they should be causing any issue.

    Machines all have latest firmware etc

    Has anyone found a fix for this that doesn't involve replacing the whole Dev unit?


    Sent from my iPhone using Tapatalk
  • daveh12
    Trusted Tech

    100+ Posts
    • Jul 2012
    • 157

    #2
    Re: Common Developer Issue with Kyocera Taskalfa 3051ci

    I should say some of the developers have a count of 30000 and two months old others have 400000 prints and 2 years old.


    Sent from my iPhone using Tapatalk

    Comment

    • Lunatech
      Trusted Tech

      100+ Posts
      • Oct 2012
      • 174

      #3
      Re: Common Developer Issue with Kyocera Taskalfa 3051ci

      I have been wondering the same thing. We have a couple of machines that have had this problem and we have replace the developing units and fixed them for the most part. One of them is having the same thing again just 3 months later and less than 10k pages. Just seems silly to keep throwing whole units at the problem, but not sure what else to do at this point.

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22914

        #4
        Re: Common Developer Issue with Kyocera Taskalfa 3051ci

        So far I've taken apart two of these developing units, and successfully reassembled ... well, none of them. Inevitably I end up breaking something. And no, I don't know the cause. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • Santander
          Senior Tech

          Site Contributor
          500+ Posts
          • May 2009
          • 768

          #5
          Re: Common Developer Issue with Kyocera Taskalfa 3051ci

          Like Blackcat, we have inspected and dis-assembled a number of these developing units to find no apparent cause. Toner coverage on a problem unit looks the same as other DV's in the unit yet replacing the DV resolves the problem. It is dis-heartening to have a DV fail with less than 30K on it, at least it is still under warranty!

          Comment

          • Tricky
            Field Supervisor

            Site Contributor
            2,500+ Posts
            • Apr 2009
            • 2621

            #6
            Re: Common Developer Issue with Kyocera Taskalfa 3051ci

            Had new machines out of the box with them issues occasionally.

            Comment

            • daveh12
              Trusted Tech

              100+ Posts
              • Jul 2012
              • 157

              #7
              Re: Common Developer Issue with Kyocera Taskalfa 3051ci

              Thanks for the feedback. I had hoped I was just overlooking something but I guess I'll have to make do with replacing the full units for now. At least as said above they are mostly covered under the warranty.


              Sent from my iPhone using Tapatalk

              Comment

              • Ropariva
                Senior Tech

                500+ Posts
                • Mar 2016
                • 628

                #8
                Re: Common Developer Issue with Kyocera Taskalfa 3051ci

                Originally posted by daveh12
                Thanks for the feedback. I had hoped I was just overlooking something but I guess I'll have to make do with replacing the full units for now. At least as said above they are mostly covered under the warranty.


                Sent from my iPhone using Tapatalk
                Have also done disassembly of several of these failed units with no obvious cause found. Our humidity is quite high here. Thought that might be a contributor..? Then I thought it may be a build up of paper dust? It's the randomness of the defect that gets me, leading me to conclude it must be an internal bias connection to one of the dev rollers. If someone has fixed one of these, would love to know ho.

                Comment

                • 20gaugeO/U
                  Senior Tech

                  500+ Posts
                  • Feb 2009
                  • 553

                  #9
                  Re: Common Developer Issue with Kyocera Taskalfa 3051ci

                  This problem also goes back to the 3050ci line, check out the TASKalfa3050ci/3550ci/4550ci/5550ci/6550ci/7550ci Troubleshooting Guide if you haven't already. There doesn't seem to be any rhyme or reason which machines will do it (high or low volume), only 1 out of 4 dev units will do it, have a rash of cyan dev units in a week will happen. Whatever they "fixed" in the new dev units it doesn't seem to come back.

                  Comment

                  • daveh12
                    Trusted Tech

                    100+ Posts
                    • Jul 2012
                    • 157

                    #10
                    Re: Common Developer Issue with Kyocera Taskalfa 3051ci

                    Just to come back to you, I saw this service bulletin for an issue that looks really similar this.




                    The DS Pulleys have been changed on newer Developer Units. Unfortunately no mod for current Developer units.



                    Sent from my iPhone using Tapatalk

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22914

                      #11
                      Re: Common Developer Issue with Kyocera Taskalfa 3051ci

                      Developer spacers! I'm willing to bet that the aluminum mag roller shaft will be worn down in that area, so new spacers won't help by the time you notice the symptoms. And you can't order a mag roller.

                      Thanks! =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                      Comment

                      • kyove
                        Technician

                        50+ Posts
                        • Apr 2015
                        • 62

                        #12
                        Re: Common Developer Issue with Kyocera Taskalfa 3051ci

                        Originally posted by 20gaugeO/U
                        This problem also goes back to the 3050ci line, check out the TASKalfa3050ci/3550ci/4550ci/5550ci/6550ci/7550ci Troubleshooting Guide if you haven't already. There doesn't seem to be any rhyme or reason which machines will do it (high or low volume), only 1 out of 4 dev units will do it, have a rash of cyan dev units in a week will happen. Whatever they "fixed" in the new dev units it doesn't seem to come back.
                        Where can I find the troubleshooting guide?

                        I've looking everywhere in reserved area but i cannot find it.
                        Someone can post it please?

                        Thank you in andvance,
                        Kyove

                        Comment

                        • tonerlung
                          Technician
                          • May 2008
                          • 27

                          #13
                          Re: Common Developer Issue with Kyocera Taskalfa 3051ci

                          Came upon this fault a long time back, If you compare this dev unit to the faster models you will notice that the plate and springs which push the magnetic roller into place are different. On the 3051ci's the pressure of the pushing spring at the rear is poor because the plate is plastic allowing the rear of the developer unit to bounce against the drum giving spikes on the copies. I modified these by replacing the springs with slightly stronger ones salvaged over many years form various products. Hope this helps.

                          Comment

                          • giddyupngo
                            Trusted Tech

                            100+ Posts
                            • Oct 2014
                            • 109

                            #14
                            Re: Common Developer Issue with Kyocera Taskalfa 3051ci

                            Make sure all toner in machine is OEM, we chased a similar problem in a black and white machine for about 9 months before switching the toner to OEM. Fixed.

                            Comment

                            • Ropariva
                              Senior Tech

                              500+ Posts
                              • Mar 2016
                              • 628

                              #15
                              Re: Common Developer Issue with Kyocera Taskalfa 3051ci

                              Originally posted by tonerlung
                              Came upon this fault a long time back, If you compare this dev unit to the faster models you will notice that the plate and springs which push the magnetic roller into place are different. On the 3051ci's the pressure of the pushing spring at the rear is poor because the plate is plastic allowing the rear of the developer unit to bounce against the drum giving spikes on the copies. I modified these by replacing the springs with slightly stronger ones salvaged over many years form various products. Hope this helps.
                              Last week I came across a machine with these symptoms for the first time since following this thread.
                              I'm able to confirm that the thin black roller that correctly spaces the magnetic roller from the drum was worn in the centre at the end corresponding with the quality problem.


                              The replacement developer unit has obviously been beefed up in this area and the this black roller has now been replaced by a much thicker white nylon roller.


                              It's a shame that we are unable to purchase these rollers as a spare part [emoji53]

                              Comment

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