error code c7402

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  • enricokr
    • Apr 2025

    #1

    [Error Code] error code c7402

    Hello everyone I have a problem with on a kyocera M6026cdn, using a compatible toner toner, after a few copies, he started begging to make strips and abut toner, when i opened the development group and i noticed they were cracking Of crystallized toners and then I emptied the development team, I put it back, I installed an original toner but when I start the multifunction I get the C7402 error. Any one of you can help me?
    Thank you in advance
  • tmaged
    Owner/Service Manager

    Site Contributor
    1,000+ Posts
    • Oct 2008
    • 1857

    #2
    Re: error code c7402

    Never use compatible toner in a color machine. I'd guess you'll need new DV units & some OEM toner.
    Hope that helps !
    -Tony
    www.dtios.com
    Become a fan on Facebook

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    • Scott
      Trusted Tech

      Site Contributor
      100+ Posts
      • Dec 2009
      • 189

      #3
      Re: error code c7402

      agree with Tmaged

      Comment

      • George J
        Trusted Tech

        100+ Posts
        • Nov 2010
        • 107

        #4
        Re: error code c7402

        What do you mean by 'emptied the development team'. At minimum your cyan developer is wrecked...

        Comment

        • sparkycivic
          Trusted Tech

          250+ Posts
          • Apr 2017
          • 348

          #5
          Re: error code c7402

          "C7402 Developer C Type Mismatch Error",
          Ill guess that some sort of damage occured to an electrical connector for the Cyan DV, or maybe the prom on the DV got zapped by static.

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