Scan to folder windows 10 kyocera

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Up to date Tech
    Technician
    • Jan 2018
    • 31

    #1

    [Error Code] Scan to folder windows 10 kyocera

    I tried to set up scan to folder. At the same customer, windows 7 worked and windows 10 gave me the following error; 1102.

    I tried using the IP address and the host name.

    Is there any special setting for windows 10 that would enable scan to folder?
  • martinar
    Technician
    • Mar 2017
    • 27

    #2
    Re: Scan to folder windows 10 kyocera

    Originally posted by Up to date Tech
    I tried to set up scan to folder. At the same customer, windows 7 worked and windows 10 gave me the following error; 1102.

    I tried using the IP address and the host name.

    Is there any special setting for windows 10 that would enable scan to folder?
    Network security LAN Manager authentication level (Windows 10) | Microsoft Docs )
    Check this: https://social.technet.microsoft.com...winserverfiles

    PD. Sorry for my poor english.

    Comment

    • Up to date Tech
      Technician
      • Jan 2018
      • 31

      #3
      Re: Scan to folder windows 10 kyocera

      Thanks for your reply, but the same customer and same network windows 7 works, windows 10 not

      Comment

      • daveh12
        Trusted Tech

        100+ Posts
        • Jul 2012
        • 157

        #4
        Re: Scan to folder windows 10 kyocera

        Check the advanced sharing settings on the laptop. allow public sharing, turn off password protected sharing etc.

        Comment

        • copier tech
          Field Supervisor

          5,000+ Posts
          • Jan 2014
          • 8097

          #5
          Re: Scan to folder windows 10 kyocera

          This is a known issue, check Kyocera support there is a bulletin out, involves updating the fw.
          Let us eat, drink, and be merry, because tomorrow we may die!

          For all your firmware & service manual needs please visit us at:

          www.copierfirmware.co.uk - www.printerfirmware.co.uk

          Comment

          • shutch7
            Technician
            • Jun 2013
            • 15

            #6

            Comment

            • Kidaver
              Ghoulscout

              500+ Posts
              • Apr 2011
              • 912

              #7
              Re: Scan to folder windows 10 kyocera

              Check your network profile on whether you are running Public or Private/Home network. Windows 10 would default this to Public and SMB will not work under that setting. If it's set to Public just click the Homegroup setting and this will ask you to change it to Private.
              "In a cruel and evil world, being cynical can allow you to get some entertainment out of it."

              Comment

              • Up to date Tech
                Technician
                • Jan 2018
                • 31

                #8
                Re: Scan to folder windows 10 kyocera

                Thank all I'll try everything and keep u posted what solved my issue

                Comment

                • Santander
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • May 2009
                  • 768

                  #9
                  Re: Scan to folder windows 10 kyocera

                  Originally posted by Up to date Tech
                  Thank all I'll try everything and keep u posted what solved my issue
                  Follow the suggestions from the other posts, Windows Firewall by default does not allow SMB so you have to go to the Inbound/Outbound rules and enable it. One other thing you need to re-check is how you shared the folder the machine is scanning to. Just clicking on share this folder does not work in Win10, you have to use the advanced sharing adding the username you have in the machine to the list with full control. We also make sure that same username is on the security tab with full control. You will get an 1102 code even if the username/password are correct but the user does not have access to the folder being scanned to.

                  Comment

                  Working...