Kyocera 3050ci and 3551ci Magenta problems

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  • bayshoreoe
    Technician
    • Jun 2015
    • 44
    #1

    Kyocera 3050ci and 3551ci Magenta problems

    Hi all, have these two machines giving magenta background/repeating defects on copy and print jobs. Replaced magenta drums and dv units and problem still persists. 3050ci replaced ITB and machine worked for two weeks then problem came back. Only magenta on both machines. Anyone have any ideas/suggestions or answers for me.
    TIA

    Brian
    Tags: 3050ci, magenta, replaced
    • GIUBOSS
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jul 2013
      • 1330
      #2
      Re: Kyocera 3050ci and 3551ci Magenta problems

      Originally posted by bayshoreoe
      Hi all, have these two machines giving magenta background/repeating defects on copy and print jobs. Replaced magenta drums and dv units and problem still persists. 3050ci replaced ITB and machine worked for two weeks then problem came back. Only magenta on both machines. Anyone have any ideas/suggestions or answers for me.
      TIA

      Brian
      all original supplies and even toner? charge unit? calibrate the transfer belt. Apply the black conductive grease to the tips of all four drum shafts. Check the cleaning unit discharge roller if it's okay.

        Comment

        • bayshoreoe
          Technician
          • Jun 2015
          • 44
          #3
          Re: Kyocera 3050ci and 3551ci Magenta problems

          Compatible toner.

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22699
              #4
              Re: Kyocera 3050ci and 3551ci Magenta problems

              Samples? Repeating interval? =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • bayshoreoe
                  Technician
                  • Jun 2015
                  • 44
                  #5
                  Re: Kyocera 3050ci and 3551ci Magenta problems

                  I'll try to upload samples but background over ebtire page when it gets bad and drum and PCR are coated with toner and rotating the drum will not clean it off with cleaning blade, must wipe off toner with rag and will print fine for first few pages and then slowly start over again, some repeating dark bands from inboard edge to outboard edge, not repeating from lead edge to trail edge like a cylinder problem.

                  Brian

                    Comment

                    • GIUBOSS
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Jul 2013
                      • 1330
                      #6
                      Re: Kyocera 3050ci and 3551ci Magenta problems

                      Originally posted by bayshoreoe
                      I'll try to upload samples but background over ebtire page when it gets bad and drum and PCR are coated with toner and rotating the drum will not clean it off with cleaning blade, must wipe off toner with rag and will print fine for first few pages and then slowly start over again, some repeating dark bands from inboard edge to outboard edge, not repeating from lead edge to trail edge like a cylinder problem.

                      Brian
                      Strange, if the drum units are new, the blade should clean the drum by turning it by hand, a minimum of friction should be there

                        Comment

                        • tcook
                          Technician
                          • Apr 2013
                          • 36
                          #7
                          Re: Kyocera 3050ci and 3551ci Magenta problems

                          Originally posted by bayshoreoe
                          Compatible toner.
                          Probably need to replace developer unit and use genuine toner.

                            Comment

                            • Copierstud
                              Technician
                              • Nov 2019
                              • 38
                              #8
                              Re: Kyocera 3050ci and 3551ci Magenta problems

                              Compatible toner = crap toner. Kyoceras dont play well with "compatible toner". Agree with tcook.

                                Comment

                                • JR2ALTA
                                  Service Manager

                                  Site Contributor
                                  1,000+ Posts
                                  • Feb 2010
                                  • 2017
                                  #9
                                  Re: Kyocera 3050ci and 3551ci Magenta problems

                                  Unfortunately you can't get help here with compatible toner. It's not your fault but it's too big a red flag for us to waste time on.

                                    Comment

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