Big Problem on TASKalfa 2552ci - Panel

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • kyove
    Technician

    50+ Posts
    • Apr 2015
    • 62

    #1

    Big Problem on TASKalfa 2552ci - Panel

    Hi Guys,

    I've just retired a TASKalfa 2552ci from a customer.
    Panel looks like in image attached.

    I don't think can be a panel problem. I try to set TA to copy mode and press start to make a copy.
    Original sheet is scanned thru DP but printer stay with Process and Memory blinking.

    Maybe the main board?
    What do you think?

    I don't know what can be happened to this machine, client called me to repair it.

    Thank you in advance,
    Kyove
    Attached Files
  • Tricky
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Apr 2009
    • 2621

    #2
    Re: Big Problem on TASKalfa 2552ci - Panel

    Since you say it tries to copy and then hangs up I would look at the main board first.

    Comment

    • BillyCarpenter
      Field Supervisor

      Site Contributor
      VIP Subscriber
      10,000+ Posts
      • Aug 2020
      • 16309

      #3
      Re: Big Problem on TASKalfa 2552ci - Panel

      Originally posted by kyove
      Hi Guys,

      I've just retired a TASKalfa 2552ci from a customer.
      Panel looks like in image attached.

      I don't think can be a panel problem. I try to set TA to copy mode and press start to make a copy.
      Original sheet is scanned thru DP but printer stay with Process and Memory blinking.

      Maybe the main board?
      What do you think?

      I don't know what can be happened to this machine, client called me to repair it.

      Thank you in advance,
      Kyove
      The possibilities are:


      - LCD panel
      -Cable that runs from Main PCB to LCD panel
      - Main PWB

      I'd start with the least expensive stuff before replacing Main PWB as it will be expensive.

      EDIT: You may try calling Hytec and talking to their service dept. as they have extensive knowledge in troubleshooting board problems. They've helped me in the past. See link below:

      Factory Authorized Circuit Board Repair by Hytec Dealer Services, Inc.
      Adversity temporarily visits a strong man but stays with the weak for a lifetime.

      Comment

      • craigster
        Trusted Tech

        100+ Posts
        • Apr 2016
        • 201

        #4
        Re: Big Problem on TASKalfa 2552ci - Panel

        So I had one do that on a TA4551ci panel did the same thing, problem was the fan on the cpu was not working properly, basically cpu was over heating. replaced fan and all good.

        Comment

        • BillyCarpenter
          Field Supervisor

          Site Contributor
          VIP Subscriber
          10,000+ Posts
          • Aug 2020
          • 16309

          #5
          Re: Big Problem on TASKalfa 2552ci - Panel

          Originally posted by craigster
          So I had one do that on a TA4551ci panel did the same thing, problem was the fan on the cpu was not working properly, basically cpu was over heating. replaced fan and all good.

          If his problem was an over-heating situation, I would think he could turn the machine off to let it cool off and it would work for a while until it over-heated again.
          Adversity temporarily visits a strong man but stays with the weak for a lifetime.

          Comment

          • diedux
            Trusted Tech

            Site Contributor
            100+ Posts
            • Jan 2017
            • 124

            #6
            Re: Big Problem on TASKalfa 2552ci - Panel

            Hi,
            Seen this on brand new 2552ci machine (after 2224 pages). Faulty MB.
            20180731_115107.jpg20180731_115138.jpg

            BR.

            Comment

            • toddanderson
              Trusted Tech

              100+ Posts
              • Dec 2005
              • 231

              #7
              Re: Big Problem on TASKalfa 2552ci - Panel

              try the memory dim on the main pwb

              Comment

              • kyove
                Technician

                50+ Posts
                • Apr 2015
                • 62

                #8
                Re: Big Problem on TASKalfa 2552ci - Panel

                Originally posted by BillyCarpenter
                If his problem was an over-heating situation, I would think he could turn the machine off to let it cool off and it would work for a while until it over-heated again.
                In my case I don't think could be an over heating.
                Yesterday I shut down the machine and disconnect power cord. This morning I have the same problem.

                I'll change the main board and post future developments.

                Thank you all,
                Kyove

                Comment

                • mga
                  Copier Technician

                  Site Contributor
                  1,000+ Posts
                  • Dec 2010
                  • 1393

                  #9
                  Re: Big Problem on TASKalfa 2552ci - Panel

                  Originally posted by kyove
                  Hi Guys,

                  I've just retired a TASKalfa 2552ci from a customer.
                  Panel looks like in image attached.

                  I don't think can be a panel problem. I try to set TA to copy mode and press start to make a copy.
                  Original sheet is scanned thru DP but printer stay with Process and Memory blinking.

                  Maybe the main board?
                  What do you think?

                  I don't know what can be happened to this machine, client called me to repair it.

                  Thank you in advance,
                  Kyove
                  I would think its more likely to be control panel but I've never had my self. Good luck
                  Regards Mark

                  FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                  RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                  https://copierservices.simdif.com

                  Comment

                  • kyove
                    Technician

                    50+ Posts
                    • Apr 2015
                    • 62

                    #10
                    Re: Big Problem on TASKalfa 2552ci - Panel

                    Hi Guys,

                    Replaced
                    302L794093 - PARTS PWB MAIN ASSY EU SP - Main PWB on Service Manual

                    Problem SOLVED!!!!

                    Thank you all, you are good guys!
                    Kyove

                    Comment

                    • Femzytech14

                      #11
                      Re: Big Problem on TASKalfa 2550ci - priter board

                      Hi All


                      I have a Taskafa 2550ci having issue of not booting and always the coping lamp is on and i lean from forum that it's a problem from printer board.


                      Pls can anyone tell me if the printer board can be repair or i need to change it before the machine can start working back


                      Thanks

                      Comment

                      • BillyCarpenter
                        Field Supervisor

                        Site Contributor
                        VIP Subscriber
                        10,000+ Posts
                        • Aug 2020
                        • 16309

                        #12
                        Re: Big Problem on TASKalfa 2550ci - priter board

                        Originally posted by Femzytech14
                        Hi All


                        I have a Taskafa 2550ci having issue of not booting and always the coping lamp is on and i lean from forum that it's a problem from printer board.


                        Pls can anyone tell me if the printer board can be repair or i need to change it before the machine can start working back


                        Thanks

                        You can get a replacement board repaired at Factory Authorized Circuit Board Repair by Hytec Dealer Services, Inc.
                        Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                        Comment

                        • Phil B.
                          Field Supervisor

                          10,000+ Posts
                          • Jul 2016
                          • 22801

                          #13
                          Re: Big Problem on TASKalfa 2550ci - priter board

                          Originally posted by Femzytech14
                          Hi All


                          I have a Taskafa 2550ci having issue of not booting and always the coping lamp is on and i lean from forum that it's a problem from printer board.


                          Pls can anyone tell me if the printer board can be repair or i need to change it before the machine can start working back


                          Thanks
                          before swapping any boards out...

                          have you tried a firmware replacement?

                          what have you tried to fix the problem?

                          just because one person had a board that fixed it doesn't mean that'll be the fix for your issue

                          boards are expensive your time is cheap .. do your proper troubleshooting.

                          Comment

                          Working...