Disable MP tray and for printer to use cassette 1 and cassette 2

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  • almustafa
    • Apr 2025

    #1

    Disable MP tray and for printer to use cassette 1 and cassette 2

    my printer is Kyocera FS-6525MFP
    my issue : when printing printer use by default MP tray I cannot find where is auto paper tray select option in setting ..

    when close MP tray its not printing I must select tray manual in screen
  • rapo_tech
    Trusted Tech

    100+ Posts
    • Feb 2019
    • 114

    #2
    Re: Disable MP tray and for printer to use cassette 1 and cassette 2

    Check that paper size and type on print job and cassette settings are the same.
    If they are different printer asks paper from MP tray.

    Comment

    • dalewb74
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2018
      • 1107

      #3
      Re: Disable MP tray and for printer to use cassette 1 and cassette 2

      make the bypass size and type a weird size and type. then whenever you print letter or whatever it should pull from the cassette. assuming the cassette is set to the correct size. i agree with what was said above...

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22916

        #4
        Re: Disable MP tray and for printer to use cassette 1 and cassette 2

        Make sure that your tray #1 is set to Auto (inch) or Auto (metric), and Plain media type.
        =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • fishleg
          Trusted Tech

          Site Contributor
          250+ Posts
          • Mar 2009
          • 425

          #5
          Re: Disable MP tray and for printer to use cassette 1 and cassette 2

          I have a customer who aren't very good at picking paper sizes etc... Anyway to just make it print on A4 if they send A5 etc? Easily without changing 50 pcs printer settings?

          Comment

          • bsm2
            IT Manager

            25,000+ Posts
            • Feb 2008
            • 29290

            #6
            Re: Disable MP tray and for printer to use cassette 1 and cassette 2

            You could setup two printers one for tray 1 and one for tray 2

            Comment

            • Phil B.
              Field Supervisor

              10,000+ Posts
              • Jul 2016
              • 22801

              #7
              Re: Disable MP tray and for printer to use cassette 1 and cassette 2

              did the OP even check the USERS GUIDE for this problem? I.E. Paper Size Mis-Match or Paper Tray Configuration

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22916

                #8
                Re: Disable MP tray and for printer to use cassette 1 and cassette 2

                Originally posted by fishleg
                I have a customer who aren't very good at picking paper sizes etc... Anyway to just make it print on A4 if they send A5 etc? Easily without changing 50 pcs printer settings?
                Nope. The print driver overrides the printer defaults. =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • fishleg
                  Trusted Tech

                  Site Contributor
                  250+ Posts
                  • Mar 2009
                  • 425

                  #9
                  Re: Disable MP tray and for printer to use cassette 1 and cassette 2

                  Originally posted by blackcat4866
                  Nope. The print driver overrides the printer defaults. =^..^=

                  Yeah it's a right pain as they install it themselves so they have a generic driver which loves going to the mp tray.

                  Shame no if you don't have this paper just print on A4 regardless of what's sent.

                  Comment

                  • bsm2
                    IT Manager

                    25,000+ Posts
                    • Feb 2008
                    • 29290

                    #10
                    Re: Disable MP tray and for printer to use cassette 1 and cassette 2

                    Install the correct driver to start with that basic stuff

                    You want the KX driver
                    Last edited by bsm2; 03-28-2021, 01:23 PM.

                    Comment

                    • fishleg
                      Trusted Tech

                      Site Contributor
                      250+ Posts
                      • Mar 2009
                      • 425

                      #11
                      Re: Disable MP tray and for printer to use cassette 1 and cassette 2

                      Originally posted by bsm2
                      Install the correct driver to start with that basic stuff

                      You want the KX driver
                      Try telling that to teachers it's a nightmare... They just click add printer good old windows adds a poopy generic driver. All these machines really should have a if you don't have paper size do X i.e. just print centered on the closest possible size. HPs been doing this for years and it works people who don't have the driver ain't exactly gonna all of a sudden be bothered to install the correct one as they can't be bothered. We have a customer with 50 laptops didn't matter how many times you explained look you need to install this driver they all just clicked print and put A4 in the bypass until it broke...

                      I know in a perfect world everyone would install the correct driver but if windows just installs one or the machine let's you send a job from the wrong driver it's always gonna be like this. It would be very easy for Kyocera to build a check into their correct driver so if the machine sees the official driver it works as told but if it's generic or anything else you can select reject job automatically or print on closest size.

                      Comment

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