Kyocera toner and non Kyocera toner

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  • Samanator
    Service Manager

    Site Contributor
    VIP Subscriber
    500+ Posts
    • Sep 2017
    • 571
    #1

    Kyocera toner and non Kyocera toner

    I haven't been to Kyocera training since the one (xx01ci, xx01i) series came out. There were a few years I was not doing office equipment. When I got back into the game the three (xx03ci, xx03i) series had come out. I have been learning the hard way that Kyocera made some fundamental changes in their toners and developers. So far I have not been to any classes on this equipment so I think I'm missing quite a bit. I have come to understand (the hard way) that there is ceramics in the toner. Yesterday, after talking to someone at Kyocera support, I now understand that Kyocera toner and developers ARE ceramic and that's the main reason that aftermarket or non Kyocera brand toner do not fair well in the Kyocera machines.

    I have noticed that if the machine runs a very low volume, aftermarket toner isn't a problem. but if that same machine kicks up the volume, things start to go wrong.

    I would appreciate any and all detail I could get from y'all so that I may better explain with accurate facts on why the aftermarket or non Kyocera brand toner will cost us more in the long run. Thanks in advance for your experience and insight.
    Tags: None
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22916
      #2
      I've made similar observations ... listening to the answers. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • Larhal
          Semi Retired

          Site Contributor
          VIP Subscriber
          500+ Posts
          • May 2013
          • 527
          #3
          Throughout the years I have seen many a client use non Kyocera toner. There are so many different compatible brands out there so it is hard to say who makes the actual toner and not just buys pre-packaged form China.
          Some of the machines I serviced hated compatible toners, It would wipe out developer units, cause damage to the drum units and gum up the fuser. Cheep toner. Some, but different brand, toners worked well in middle volume machines.

          The cost savings vrs. the cost of parts and service has to be looked at. Its kind of pot luck.
          The first question all tech will want answered is the toner Original or compatible.

          Some machines do not make life on parts with Kyocera toner. I would definitely stay away from compatible with those.
          BTW: The "Ceramic" Toner is a small amount in the toner as on the Safety Data Sheet. <1%
          Larhal

          Retired Part Time

          If all else fails read the Service Manual!

          If that fails, meet me at the pub and we will discuss it.

            Comment

            • Scott
              Trusted Tech

              Site Contributor
              100+ Posts
              • Dec 2009
              • 189
              #4
              I would not use ANY compatible toners in color Kyocera products, only in the very low end B/W stuff. Toners have different make ups, such as some are wax based, some are carbon based and the the ceramic stuff that has been talked about. I've seen it all. 41 years and I would never do it again.

                Comment

                • Tom
                  Trusted Tech

                  Site Contributor
                  250+ Posts
                  • Jan 2009
                  • 342
                  #5
                  I used to use aftermarket all the time back in the day, but it seems when they changed to using charge rollers was about the time aftermarkets started having issues. Those old machines using corona assy's seemed ok with it, and the savings were great, but I've had to vacuum out too many developer units and reinstall OEM toner to ever chance it aftermarket again.
                    👍 1

                    Comment

                    • Larhal
                      Semi Retired

                      Site Contributor
                      VIP Subscriber
                      500+ Posts
                      • May 2013
                      • 527
                      #6
                      Your safest bet is to stay away from compatible toners. I never supplied them myself, only experience is when clients used them.
                      Larhal

                      Retired Part Time

                      If all else fails read the Service Manual!

                      If that fails, meet me at the pub and we will discuss it.

                        Comment

                        • eddie110171
                          Service Manager

                          100+ Posts
                          • May 2012
                          • 133
                          #7
                          We stopped using any aftermarket toner many years ago, we were only using it in the out of warranty rental units. As soon as we stopped using it, we saw an immediate downturn of service calls in less than 30 days time. I have also seen a client purchase after market toner, use it in a brand new 2 series and it turned in small gravel in the waste toner section and did a lot of damage on a brand new machine with under 20k.
                            👍 1

                            Comment

                            • KYO_OEM
                              Senior Tech

                              500+ Posts
                              • Aug 2011
                              • 684
                              #8
                              Just a short sample, it`s too complicated to explain everything.

                              Mixtures Toner Iris 2020/ 2554ci
                              Chemical name CAS-No [Weight %]
                              Polyester resin (3 kinds) Confidential 70-80
                              Ferrite (Ferrite including Manganese) 66402-68-4 3-8(as Mn: <1)
                              Organic pigment Confidential 3-8
                              Amorphous Silica 7631-86-9 1-5
                              Aluminium compound 1344-28-1 < 1
                              Mixtures 6th Generation Printers/ PA4500x
                              Chemical name CAS No Weight%
                              Polyester resin Confidential 45-55
                              Magnetite Confidential 40-50
                              Wax Confidential 1-5
                              Aluminium compound 1344-28 1 < 2
                              Amorphous silica 7631-86-9 < 2

                              I do not have all real 3rd party mixtures, but if e.g. amount from Amorphous Silicia >2% on 6th generation Printers you get white main charge rollers if you use Katun Toner.
                              Kyocera Toner see above/ from Katun safety data sheet = <5%

                                Comment

                                • Tonerkiller
                                  Senior Tech

                                  500+ Posts
                                  • Oct 2012
                                  • 665
                                  #9
                                  It the case of toner, compatible does not mean the same or similar, that goes for all brands.
                                    👍 3

                                    Comment

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