Machine has a F000 error. Machine does not have a HDD or DDR memory installed. Can not get into service mode. Any reset you guys know of or tricks? Any one run into this before. Thinking Main board.
Thanks
Thanks
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Re: ECOSYS M5521cdw - F000 error
Will it boot up properly off the network? =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^= -
Re: ECOSYS M5521cdw - F000 error
No it will not boot to the network.Comment
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Re: ECOSYS M5521cdw - F000 error
- Code: F000
- Description:Communication error between Main/Engine PWB - Operation panel PWB
- Remedy:Main/Engine PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Check the wiring and connectors between the main/engine PWB - the operation panel PWB. Operation panel PWB - Main/Engine PWB (YC26): M21 ppm model - Main/Engine PWB (YC56) : M26 ppm model 3. Check the connection of the DDR memory on the main/engine PWB by reinstalling it or replacing it. 4. Execute U021 initialize memory. 5. Replace the main/engine PWB.
Operation panel PWB Replace the operation panel PWB.
- Code: F000
- Description:CF000 will be displayed if * notes progress is carried out for a definite period of time with a Welcome screen.The communication fault between Panel-Main boardsCommunication fault between Panel Core-Main Core Notes 2
- Remedy:(1) Update the firmware (2) Check the harness of * (between Main board <=>HDD), and the connection state of a connector between Panel<=>Main boards, and perform an operation check. (3) Check contact of a DDR memory (extracting) and perform an operation check. If exchangeable, it will exchange and will perform an operation check. (4) Initialize HDD and perform an operation check. (FULL of U024) * ( 5) U021 Controller backup initialization is carried out and an operation check is performed. (6) Exchange a Main board and perform an operation check. (7) Exchange a PanelMain board and perform an operation check. (8) It will get, if USBLOG is obtainable, and contact service headquarters. * : only HDD standard model * Note 2 : Only Dual Core CPU model
Let us eat, drink, and be merry, because tomorrow we may die!
For all your firmware & service manual needs please visit us at:
www.copierfirmware.co.uk - www.printerfirmware.co.uk
Comment
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Re: ECOSYS M5521cdw - F000 error
Have a manual and have followed the trouble shooting. ThanksComment
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If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: ECOSYS M5521cdw - F000 error
No it will boot properly off the network. Starts up with a blank screen when you plug it in and then displays error F000. With error you can not do anything. Machine is just frozen, you can not shut it down (have to unplug it ), can not get into service mode, etc.Comment
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If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: ECOSYS M5521cdw - F000 error
No it does not boot when NOT connected to the network either. Still same error.Comment
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Re: ECOSYS M5521cdw - F000 error
CF000: Operation panel-Main PWB comunication error. (Memory LED On? See #2)
1) Reseat connectors on main PWB & on Op Panel; 2) Reseat or replace DDR memory; 3) Reformat HDD U024 FULL; 4) Initialize backup memory U021; 5) Repl Op Panel: 6) Repl main PWB; 7) Retrieve USBLOG and contact SAD.
=^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: ECOSYS M5521cdw - F000 error
Replace main board
I had the same problem before and the replacement of the pcb resolve the error
Of course, you have to try the latest update first
Good luckComment
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Let us eat, drink, and be merry, because tomorrow we may die!
For all your firmware & service manual needs please visit us at:
www.copierfirmware.co.uk - www.printerfirmware.co.uk
Comment
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Re: ECOSYS M5521cdw - F000 error
Copier tech, I can not update the firmware, already tried that. Never gets to a home screen, never boots, tried putting flash drive in and turned machine on. Never updates, just ERROR.Comment
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Let us eat, drink, and be merry, because tomorrow we may die!
For all your firmware & service manual needs please visit us at:
www.copierfirmware.co.uk - www.printerfirmware.co.uk
Comment
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Re: ECOSYS M5521cdw - F000 error
Installed main PCB and all is well again.Comment
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