[HELP] KYOCERA M2540dn

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  • sinner231_100
    Junior Member
    • Aug 2022
    • 6
    #1

    [HELP] KYOCERA M2540dn

    Good day, may I just want to ask for a help, is there anyone experience this kind of error. There is a blurred print out on my machine on the left side. I attached a copy of output.
    UPLOADCOPY.jpg
    we already tried to clean to waste toner container, and other parts, but still the problem exist. Any help will be highly appreciated. Thank you..
    Tags: clean, container, toner, waste
    • copiertec
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jan 2016
      • 2184
      #2
      Re: [HELP] KYOCERA M2540dn

      Replace the maintenance kit.

        Comment

        • Synthohol
          Certified Konica Expert

          Site Contributor
          5,000+ Posts
          • Mar 2016
          • 5727
          #3
          Re: [HELP] KYOCERA M2540dn

          Maybe clean the laser?
          BTW, why would cleaning the waste toner help with fade?
          That's like your car won't start but you checked the tire pressure.
          We know a thing or two because we've seen a thing or two.
          The medication helps though...

            Comment

            • JR2ALTA
              Service Manager

              Site Contributor
              1,000+ Posts
              • Feb 2010
              • 2027
              #4
              Re: [HELP] KYOCERA M2540dn

              no offense, but given your location I can guarantee generic toner, so all bets are off.

                Comment

                • sinner231_100
                  Junior Member
                  • Aug 2022
                  • 6
                  #5
                  Re: [HELP] KYOCERA M2540dn

                  Originally posted by copiertec
                  Replace the maintenance kit.
                  You mean the whole maintenance kit?
                  MK-1158?

                    Comment

                    • sinner231_100
                      Junior Member
                      • Aug 2022
                      • 6
                      #6
                      Re: [HELP] KYOCERA M2540dn

                      Originally posted by Synthohol
                      Maybe clean the laser?
                      BTW, why would cleaning the waste toner help with fade?
                      That's like your car won't start but you checked the tire pressure.
                      Laser on the glass? even on the upper feeder is still faded...

                        Comment

                        • sinner231_100
                          Junior Member
                          • Aug 2022
                          • 6
                          #7
                          Re: [HELP] KYOCERA M2540dn

                          Originally posted by JR2ALTA
                          no offense, but given your location I can guarantee generic toner, so all bets are off.

                          we are using a genuine toner.. from philcopy..

                            Comment

                            • Synthohol
                              Certified Konica Expert

                              Site Contributor
                              5,000+ Posts
                              • Mar 2016
                              • 5727
                              #8
                              Re: [HELP] KYOCERA M2540dn

                              Originally posted by sinner231_100
                              Laser on the glass? even on the upper feeder is still faded...
                              explain, i dont understand.
                              the pics you posted are a copy or a print?
                              We know a thing or two because we've seen a thing or two.
                              The medication helps though...

                                Comment

                                • sinner231_100
                                  Junior Member
                                  • Aug 2022
                                  • 6
                                  #9
                                  Re: [HELP] KYOCERA M2540dn

                                  Originally posted by Synthohol
                                  explain, i dont understand.
                                  the pics you posted are a copy or a print?
                                  copy sir, but if im going to print Status Page, the print out is good, no faded parts...

                                    Comment

                                    • blackcat4866
                                      Master Of The Obvious

                                      Site Contributor
                                      10,000+ Posts
                                      • Jul 2007
                                      • 22914
                                      #10
                                      Re: [HELP] KYOCERA M2540dn

                                      Have you cleaned the scanner optics?
                                      If you'd like a serious answer to your request:
                                      1) demonstrate that you've read the manual
                                      2) demonstrate that you made some attempt to fix it.
                                      3) if you're going to ask about jams include the jam code.
                                      4) if you're going to ask about an error code include the error code.
                                      5) You are the person onsite. Only you can make observations.

                                      blackcat: Master Of The Obvious =^..^=

                                        Comment

                                        • sinner231_100
                                          Junior Member
                                          • Aug 2022
                                          • 6
                                          #11
                                          Re: [HELP] KYOCERA M2540dn

                                          Originally posted by blackcat4866
                                          Have you cleaned the scanner optics?
                                          im sorry for being noob, can you tell me what particular parts on the picture should i clean..

                                          301165429_847044896205188_5344366013908469651_n.jpg

                                            Comment

                                            • dalewb74
                                              Service Manager

                                              Site Contributor
                                              1,000+ Posts
                                              • Feb 2018
                                              • 1104
                                              #12
                                              Re: [HELP] KYOCERA M2540dn

                                              Originally posted by sinner231_100
                                              im sorry for being noob, can you tell me what particular parts on the picture should i clean..

                                              [ATTACH=CONFIG]54485[/ATTACH]


                                              being that you are a noob, as you stated. your best bet is to call a trained tech. if you don't know what you are doing in that area. you could really mess some stuff up. and basically brick the machine.

                                                Comment

                                                • blackcat4866
                                                  Master Of The Obvious

                                                  Site Contributor
                                                  10,000+ Posts
                                                  • Jul 2007
                                                  • 22914
                                                  #13
                                                  Re: [HELP] KYOCERA M2540dn

                                                  Cleaning scanner optics on small tabletop MFP's can be a major operation, usually involving removing the DF & the whole scanner assembly, then flipping the scanner assembly upside-down to get to the screws. And there's plenty of opportunities to mess up delicate components.

                                                  An experienced tech can get those optics clean in an hour ... and the machine will still work when it's clean. That's my recommendation. =^..^=
                                                  If you'd like a serious answer to your request:
                                                  1) demonstrate that you've read the manual
                                                  2) demonstrate that you made some attempt to fix it.
                                                  3) if you're going to ask about jams include the jam code.
                                                  4) if you're going to ask about an error code include the error code.
                                                  5) You are the person onsite. Only you can make observations.

                                                  blackcat: Master Of The Obvious =^..^=

                                                    Comment

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