Ecosys M2540DN black copies

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • brantekcc
    Technician
    • Jan 2022
    • 45
    #1

    [CQ] Ecosys M2540DN black copies

    good day all

    trust you all well

    we have kyocera ecosys m2540dn with black black copies/scan through the feeder , copies / scans on glass if perfect

    any ideas please
    Tags: black, copies, ecosys, m2540dn, scans
    • brantekcc
      Technician
      • Jan 2022
      • 45
      #2
      Re: Ecosys M2540DN black copies

      Hi All

      i think i have found the issue but dont know how to resolve it , the scanner is not moving all the way over to the slit glass it looks like something is causing it to stop but i cant see what it is , i have taken off the glass and cleaned underneath but still stopping

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22914
          #3
          Re: Ecosys M2540DN black copies

          If you manually turn the scanner cable drive drum, will the scanner move through it's entire length of travel? Can you feel the resistance of the scanner motor when turning? =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            Previous template Next
            Working...