TA9003i lots of black dots printing

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  • LiamXCIII
    Technician
    • Apr 2022
    • 29

    #1

    TA9003i lots of black dots printing

    Hi everyone, here is one for you all.

    I have a Taskalfa 9003i, which has done about 2.6Mil prints so far, creating vertical black dots in a line across the paper.

    At first glance I thought charge roller, removed the drum unit and there I could see the white line on the charge roller lined up exactly against the printed dots image on the paper.
    So I removed the charge roller, cleaned, put back in and the problem persisted, straight away. Took charge roller back out again, and the white line was in the exact same place even after I just cleaned it.

    So after this I opted to replace the Drum unit, which had no impact, I have now proceeded to replace the development unit and today the transfer belt unit, everytime I open the device back up, cleaning the charge roller and the general area.
    Once the device turns back on, first print I do the line of dots appear. Everytime it's in the exact same position, even against the old charge roller there is no movement of the dotted line!!

    I cannot work out where this is coming from, as the only thing contacting the charge roller is the drum surface itself? And the drum unit is brand new!

    I started to look at other options, maybe drum drive shaft, I cannot see that there is any burrs on the drum drive shaft, it looks pretty good to me, but perhaps some sort of vibration is causing this? Or maybe I am looking at the drum cover guide that sits on the front and rear torsion arms, closes against the drum when the conveying unit closes?

    Has anybody had this problem occur, similar models will be TA8001i, TA8002i etc... attached example.
    Attached Files
  • Tonerkiller
    Senior Tech

    500+ Posts
    • Oct 2012
    • 665

    #2
    Re: TA9003i lots of black dots printing

    Yes, I have seen this. Replace the transfer belt and the drum at the same time. The belt is arcing to the drum, so the belt is bad but now it took out the drum.

    Comment

    • LiamXCIII
      Technician
      • Apr 2022
      • 29

      #3
      Re: TA9003i lots of black dots printing

      Hiya,

      Thanks for replying, did you get a chance to see the example of the problem I attached, does the fault you describe the fix for match that?

      If so, then I will re order drum and transfer and replace as a pair.

      Thank you

      Comment

      • BillyCarpenter
        Field Supervisor

        Site Contributor
        VIP Subscriber
        10,000+ Posts
        • Aug 2020
        • 16309

        #4
        Re: TA9003i lots of black dots printing

        I've never seen this problem. But I'm curious as to the cause. Maybe blackcat or one of the other master techs will know??!!
        Adversity temporarily visits a strong man but stays with the weak for a lifetime.

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22914

          #5
          Re: TA9003i lots of black dots printing

          Originally posted by Tonerkiller
          Yes, I have seen this. Replace the transfer belt and the drum at the same time. The belt is arcing to the drum, so the belt is bad but now it took out the drum.
          +1 on this. If you were to disassemble the 2nd transfer roller unit you would see burn marks on the 2nd transfer roller (behind the belt). =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • LiamXCIII
            Technician
            • Apr 2022
            • 29

            #6
            Re: TA9003i lots of black dots printing

            Thanks for confirming this, so what I have potentially done then, is...... fit a brand new drum unit, in which has now become faulty because the 2nd transfer belt unit has just taken it out again. And in fitting a whole new transfer belt unit, hasn't got rid of the problem because now the new drum unit itself is faulty?

            So I was best off fitting the drum and transfer as a pair. DOH!

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22914

              #7
              Re: TA9003i lots of black dots printing

              Yes, exactly. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • LiamXCIII
                Technician
                • Apr 2022
                • 29

                #8
                Re: TA9003i lots of black dots printing

                Okey dokey, I will order up a new drum and transfer belt unit and fit as a pair, hopefully this will cure this horrible dotted line!

                Comment

                • BillyCarpenter
                  Field Supervisor

                  Site Contributor
                  VIP Subscriber
                  10,000+ Posts
                  • Aug 2020
                  • 16309

                  #9
                  Re: TA9003i lots of black dots printing

                  Originally posted by LiamXCIII
                  Thanks for confirming this, so what I have potentially done then, is...... fit a brand new drum unit, in which has now become faulty because the 2nd transfer belt unit has just taken it out again. And in fitting a whole new transfer belt unit, hasn't got rid of the problem because now the new drum unit itself is faulty?

                  So I was best off fitting the drum and transfer as a pair. DOH!

                  I'm sure you're not the first to make this mistake. I'm adding this to my database so I don't do it.
                  Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                  Comment

                  • Tonerkiller
                    Senior Tech

                    500+ Posts
                    • Oct 2012
                    • 665

                    #10
                    Re: TA9003i lots of black dots printing

                    Originally posted by BillyCarpenter
                    I've never seen this problem. But I'm curious as to the cause. Maybe blackcat or one of the other master techs will know??!!
                    Sorry if my solution was not clear enough. I do not log into the site very often. I have been working exclusively on Kyocera for over 20 years.

                    Comment

                    • BillyCarpenter
                      Field Supervisor

                      Site Contributor
                      VIP Subscriber
                      10,000+ Posts
                      • Aug 2020
                      • 16309

                      #11
                      Re: TA9003i lots of black dots printing

                      Originally posted by Tonerkiller
                      Sorry if my solution was not clear enough. I do not log into the site very often. I have been working exclusively on Kyocera for over 20 years.

                      I meant no offense. Your solution was crystal clear. I was just looking to get another opinion. Good job on diagnosing the problem.
                      Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                      Comment

                      • bsm2
                        IT Manager

                        25,000+ Posts
                        • Feb 2008
                        • 29276

                        #12
                        Re: TA9003i lots of black dots printing

                        Originally posted by Tonerkiller
                        Sorry if my solution was not clear enough. I do not log into the site very often. I have been working exclusively on Kyocera for over 20 years.
                        You did a great job Buddy

                        Comment

                        • fishleg
                          Trusted Tech

                          Site Contributor
                          250+ Posts
                          • Mar 2009
                          • 425

                          #13
                          Re: TA9003i lots of black dots printing

                          Originally posted by Tonerkiller
                          Yes, I have seen this. Replace the transfer belt and the drum at the same time. The belt is arcing to the drum, so the belt is bad but now it took out the drum.
                          Yup same for me... Was an expensive learning experience no bulletins about it. I did a drum once it lasted 2 weeks before belt killed it.

                          Just make sure when you fit belt you run atleast 200 copies off and check the belt isn't starting to come off. It's like these machines are out to ruin your day. I've fitted loads and I would say 1/10 the belt goes weeee within 200 copies so it needs spaces.

                          Comment

                          • ntbann
                            Senior Tech

                            500+ Posts
                            • Jan 2012
                            • 622

                            #14
                            Re: TA9003i lots of black dots printing

                            They released a new transfer belt that does not need to be shimmed for meandering.302NJ94223

                            Comment

                            • LiamXCIII
                              Technician
                              • Apr 2022
                              • 29

                              #15
                              Re: TA9003i lots of black dots printing

                              Hi Chaps,

                              So indeed turns out it was the old transfer belt unit that was the culprit, this is what was causing the dotted line in the first place, and upon fitting a new drum on first visit all I did was create the same problem due to the belt being the issue.
                              When I fitted a new belt the issue was still there due to the new drum already being affected by the old belt unit.

                              New belt unit was ok upon inspection, so a new drum has sorted the issue, expensive due to destroying a brand new drum in the process but should I see the dotted line again I will now where to look.

                              Followed the bulletin which ensures the belt unit doesn't track too far and in turn shreds itself off to unit, the gap between the front edge of the belt and the metal guide next to is had to fall within 8-10mm
                              However I did not realise their was a new belt part 302NJ94223, one i ordered was the original 302NJ94212 PARTS BELT ASSY SP

                              Thank you all

                              Comment

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