Taskalfa 5003i- Jam code: 0000

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • Franco107
    Technician
    • Nov 2020
    • 16
    #1

    Taskalfa 5003i- Jam code: 0000

    Hi Guys,

    The machine was displaying this Jam code. 0000 after a paper jam.
    I had checked and cleaned paper pathway and the sensors thoroughly. Pulled out the fuser unit checked and cleaned the gears and paper dusts.
    I also checked and cleaned paper exit flags and sensors. I did disconnect and reconnect all the connector on the boards.

    Boot up the machine the jam code still persists.


    Any suggestion/tips will be highly appreciated.

    Thanks in advance.
    Tags: cleaned, code, jam, paper
    • outdoorkatie123
      Technician

      50+ Posts
      • Feb 2017
      • 50
      #2
      Re: Taskalfa 5003i- Jam code: 0000

      Hi Check the duplex section on the side door have had this code a few times and always been a paper jam in the side door

        Comment

        • KYO_OEM
          Senior Tech

          500+ Posts
          • Aug 2011
          • 684
          #3
          Re: Taskalfa 5003i- Jam code: 0000

          SP U031, which one shows "active"
          Which additionaql digit do you see on the screen?
          You see "J0000" and below you see e.g. 10, or 17, or other digit
          Check service manual for page 7-113 or 7-114, there you`ll find the description for the additional digit.
          Jamming.JPGjamming2.JPG

            Comment

            • dalewb74
              Service Manager

              Site Contributor
              1,000+ Posts
              • Feb 2018
              • 1104
              #4
              Re: Taskalfa 5003i- Jam code: 0000

              have you just tried clearing the code?

                Comment

                • Franco107
                  Technician
                  • Nov 2020
                  • 16
                  #5
                  Re: Taskalfa 5003i- Jam code: 0000

                  Originally posted by KYO_OEM
                  SP U031, which one shows "active"
                  Which additionaql digit do you see on the screen?
                  You see "J0000" and below you see e.g. 10, or 17, or other digit
                  Check service manual for page 7-113 or 7-114, there you`ll find the description for the additional digit.
                  [ATTACH=CONFIG]57197[/ATTACH][ATTACH=CONFIG]57198[/ATTACH]
                  Yes, it also gives 11. At the moment I do not have access to our service drive to the check service manual since our sever is down.
                  Would really appreciate if you can assist.

                  Thanks,

                    Comment

                    • Franco107
                      Technician
                      • Nov 2020
                      • 16
                      #6
                      Re: Taskalfa 5003i- Jam code: 0000

                      Originally posted by dalewb74
                      have you just tried clearing the code?
                      Nope, I didn't clear the code. Is it gonna be done in maintenance mode?
                      Coz I did switched OFF/ON the machine but nothing happen. It did not reset.

                      I did try to check the sensors- U031 for the paper feed via Maintenance mode but the error keeps on appearing.

                        Comment

                        • ntbann
                          Senior Tech

                          500+ Posts
                          • Jan 2012
                          • 622
                          #7
                          Re: Taskalfa 5003i- Jam code: 0000

                          If you looked at the pic KYO-OEM sent 11 is the exit sensors. Did you check the exit unit? Paper stuck under the flag? Flag knocked off?

                            Comment

                            • KYO_OEM
                              Senior Tech

                              500+ Posts
                              • Aug 2011
                              • 684
                              #8
                              Re: Taskalfa 5003i- Jam code: 0000

                              i would check the eventlog for the last jam before J0000 appeared.
                              Based on the result you can see the last postion and now you can check all related sensors which the endcustomer maybe damaged during removing from papers.
                              e.g. if you see J4212, paper remains at fuser exit sensor, registration sensor and feed sensor from casette 2.

                                Comment

                                • Rpizzle
                                  Technician
                                  • Mar 2014
                                  • 47
                                  #9
                                  Re: Taskalfa 5003i- Jam code: 0000

                                  Originally posted by Franco107
                                  Hi Guys,

                                  The machine was displaying this Jam code. 0000 after a paper jam.
                                  I had checked and cleaned paper pathway and the sensors thoroughly. Pulled out the fuser unit checked and cleaned the gears and paper dusts.
                                  I also checked and cleaned paper exit flags and sensors. I did disconnect and reconnect all the connector on the boards.

                                  Boot up the machine the jam code still persists.


                                  Any suggestion/tips will be highly appreciated.

                                  Thanks in advance.

                                    Comment

                                    Previous template Next
                                    Working...