Kyocera taskalfa pro 15000c

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  • brunot
    Trusted Tech

    100+ Posts
    • May 2012
    • 148
    #1

    [Misc] Kyocera taskalfa pro 15000c

    Hi everyone,

    After the installation (new machine), the print quality is okay, but on the edge of the printouts there's something weird (Please check the link below); only the cassette unit 5 printouts are okay!

    Any help you could provide would be much appreciated.

    Thank you.

    Bruno.

    Dropbox - Kyocera Taskalfa pro 15000c.jpeg - Simplify your life
    Tags: bruno, cassette, check, printouts, unit
    • dalewb74
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2018
      • 1107
      #2
      Re: Kyocera taskalfa pro 15000c

      what have you done to fix the issue???

        Comment

        • toddanderson
          Trusted Tech

          100+ Posts
          • Dec 2005
          • 231
          #3
          Re: Kyocera taskalfa pro 15000c

          Does the issue show going to the right exit ?

          Originally posted by brunot
          Hi everyone,

          After the installation (new machine), the print quality is okay, but on the edge of the printouts there's something weird (Please check the link below); only the cassette unit 5 printouts are okay!

          Any help you could provide would be much appreciated.

          Thank you.

          Bruno.

          Dropbox - Kyocera Taskalfa pro 15000c.jpeg - Simplify your life

            Comment

            • JR2ALTA
              Service Manager

              Site Contributor
              1,000+ Posts
              • Feb 2010
              • 2027
              #4
              Re: Kyocera taskalfa pro 15000c

              Originally posted by brunot
              Hi everyone,

              After the installation (new machine), the print quality is okay, but on the edge of the printouts there's something weird (Please check the link below); only the cassette unit 5 printouts are okay!

              Any help you could provide would be much appreciated.

              Thank you.

              Bruno.

              Dropbox - Kyocera Taskalfa pro 15000c.jpeg - Simplify your life
              For a quarter million dollars per base unit, you better be getting some good tech support fro Kyocera. Just call them.

                Comment

                • PrintWhisperer
                  Trusted Tech

                  250+ Posts
                  • Feb 2018
                  • 452
                  #5
                  Re: Kyocera taskalfa pro 15000c

                  Originally posted by toddanderson
                  Does the issue show going to the right exit ?
                  Yea I was thinking the spacing and size looks like something in the finisher. Most people do not get the DF-9100 and stick to the Stacker so it would be a seldom seen problem. Impact marks from a stopper?

                  Right exit test is recommended as well as perform replacement of Feed PWB from recent TB#14 on the Paper Feed PWB drive motor irregularity.
                  "Being ignorant is not so much a shame, as being unwilling to learn" - Benjamin Franklin

                    Comment

                    • brunot
                      Trusted Tech

                      100+ Posts
                      • May 2012
                      • 148
                      #6
                      Re: Kyocera taskalfa pro 15000c

                      Originally posted by PrintWhisperer
                      Yea I was thinking the spacing and size looks like something in the finisher. Most people do not get the DF-9100 and stick to the Stacker so it would be a seldom seen problem. Impact marks from a stopper?

                      Right exit test is recommended as well as perform replacement of Feed PWB from recent TB#14 on the Paper Feed PWB drive motor irregularity.

                      Hi, performed right exit test, paper A4 plain 80g (in any cassette unit) tested ok

                        Comment

                        • brunot
                          Trusted Tech

                          100+ Posts
                          • May 2012
                          • 148
                          #7
                          Re: Kyocera taskalfa pro 15000c

                          Originally posted by dalewb74
                          what have you done to fix the issue???

                          Tried heavier paper cardstock A4 or A3 (250g) tested ok in any cassette unit but with plain paper A4 or A3 (80g) same issue.

                            Comment

                            • Tonerkiller
                              Senior Tech

                              500+ Posts
                              • Oct 2012
                              • 665
                              #8
                              Re: Kyocera taskalfa pro 15000c

                              I know that Kyocera is pushing dealers to sell these, but I do not think the product is ready yet!!

                                Comment

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