Tray switching during printing TASKalfa 4550ci

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  • johnny32
    Trusted Tech

    100+ Posts
    • Oct 2007
    • 102

    #1

    Tray switching during printing TASKalfa 4550ci

    I have a TASKalfa 4550ci, setup as follows Tray 1: A4, Tray 2: A3, MP tray: Leterhead paper.

    My problem is when the customer is printing and Tray 1 runs out of paper, the machine auto switches to use the paper in the MP tray, which I do not want. It does not do this if it machine is in copy mode. Is their a setting I can switch on/off to prevent this in the machines System Menu??????
  • ejfh1
    Technician
    • Apr 2009
    • 16

    #2
    Re: Tray switching during printing TASKalfa 4550ci

    try this system menu, printer,auto tray switching,set to fixed.

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22916

      #3
      Re: Tray switching during printing TASKalfa 4550ci

      Or you can designate the MP Tray as "Letterhead" media type, then default the driver(s) to "Plain" media type instead of "Any"
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • copymech
        Trusted Tech

        100+ Posts
        • Sep 2011
        • 196

        #4
        Re: Tray switching during printing TASKalfa 4550ci

        Try setting the print driver from auto to tray 1 in the printer folder.

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