Need advice with what copier brand I should purchase.

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  • Briceno
    Junior Member
    • Sep 2017
    • 1

    #16
    Re: Need advice with what copier brand I should purchase.

    Xerox have always been good to me.

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    • antone
      Trusted Tech

      250+ Posts
      • Oct 2014
      • 344

      #17
      Re: Need advice with what copier brand I should purchase.

      Konica Minolta...is the best today!I have work on 5 model's over 30 yrs

      Sent from my SM-N920V using Tapatalk

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      • niceville318
        Technician
        • Feb 2014
        • 43

        #18
        Re: Need advice with what copier brand I should purchase.

        I agree with Maher. If you're happy with the service you're current copier company provides then stick with them. What is their response time, your down-time and customer service?
        Reliability varies with each model with any manufacturer. That also depends if your usage equals what the model was designed to handle (you don't drive a Porsche for short errands).
        I'm sure you're looking at the bottom line but sometimes you get what you pay for in this field.

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        • Rudi
          Technician

          250+ Posts
          • Jun 2007
          • 251

          #19
          Re: Need advice with what copier brand I should purchase.

          Originally posted by mthomasebs
          More threads doesn't necessarily mean more issues. It could easily be that there are more units out in the field for that certain manufacturer.
          I fully agree. We (Konica Minolta) have 20 000 more machines in the field than our closest competitor according to a recent survey that was done.

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          • Scott
            Trusted Tech

            Site Contributor
            100+ Posts
            • Dec 2009
            • 189

            #20
            Re: Need advice with what copier brand I should purchase.

            been in this field for 35 years and I have worked on all of them...Kyocera all the way if the service company is reputable. They are technician friendly and for most calls only require a screw driver a in and out usually. But any machine is only as good as the service company

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            • igi
              Service Manager

              1,000+ Posts
              • Apr 2009
              • 1507

              #21
              Re: Need advice with what copier brand I should purchase.

              the most important is service.service,service,service,service.

              ops forgot to mention
              service

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              • antone
                Trusted Tech

                250+ Posts
                • Oct 2014
                • 344

                #22
                Re: Need advice with what copier brand I should purchase.

                Originally posted by Upinflamezzz
                This is my first post and I apologize if I'm post in the wrong forum. I'm currently in the middle of receiving proposals to replace 5 copiers. Ricoh 907EX, Ricoh 8001, Ricoh 6001, Ricoh 2851 and a Ricoh 4310n. I've met with 3 companies and the incumbent Ricoh and am looking for reliability of the copier especially in a warehouse environment. My choices are between Ricoh - Savin - Kyocera and Xerox. All of the proposals have been about the same price so I'm really focused on the reliability and durability of the machines. Any advice from any tech would be greatly appreciated and thank you in advance.
                Konica Minolta. Best bet ...30 yrs..Konica Minolta hands down!You a little bit more but truly worth it.

                .

                Sent from my SM-N950U using Tapatalk

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                • guitar9199
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Sep 2016
                  • 1098

                  #23
                  Re: Need advice with what copier brand I should purchase.

                  I've worked on several brands, so my opinion is strictly from a tech standpoint.... but here are my top 3, based on easiest to WORK on ( at least in my opinion).

                  1. Canon

                  2. Sharp

                  3. Savin/Ricoh/Lanier/Gestetner (they're all the same machines)


                  I've worked on Konicas and Kyoceras as well... Truth be told, I think Konicas are a pain in the backside to work on ( and I worked on one just today ), and Kyocera seems to be a bit "toy-ish"...at least the one'd I've had to work on.

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