does anyone have opinions of a MP 402. we have a 401 in the field and had a ton of issues. was wondering if the 402 was any better
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Re: reviews of MP 402 vs MP 401
What kind of issues are you having? Granted we don't have many of those, but they're not problem makers either...' "But the salesman said . . ." The salesman's an asshole!'
Mascan42
'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
Ibid
I'm just an ex-tech lurking around and spreading disinformation! -
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Re: reviews of MP 402 vs MP 401
We have one 401 in the field that has maybe 35k on it and is on drum number five or six. Lines get ground into the drum surface destroying it. I have added the filter from the 402 to it in hopes of fixing the problem. It's on its first post filter drum unit. So we shall see.Comment
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Re: reviews of MP 402 vs MP 401
yeah, the drums have been the main issue on t he 401s. and blowing toner up on the led array. but we have a 3rd party wanting to install a 402 and us service it, not sure if we will be encountering the same issues or not.Comment
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Re: reviews of MP 402 vs MP 401
Wow where do you start
Being a rebadged Kyocera box for a start is not a good thing
I have replaced more drums than I can remember again due to the filter not being fitted
I have modified a bucket load to add the filter lol
I have even had the device not detect the toner, had to replace the toner detection connector, harness and engine board to fit it
All the drive rollers in the doc feeder are sponge so they wear out extremely quickly and cause non feeding and duplex jams and good luck replacing them, ordered a new doc feeder to fix it
Other than that service intervals are excellent and they are a clean box which helps.....Comment
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Re: reviews of MP 402 vs MP 401
how are the 402s compared to the 401s? better or worse or same?Comment
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