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If you can browse the device from WIM, uninstall the app from extended feature settings. Set the Function Priority to Home/Copier.
If not then restart the device. While loading the Java TM, press the user tools button then select extended feature settings and uninstall the embedded.
Had to do the following on a Ricoh machine recently after improperly disabling PaperCut. In my case we were getting a SC637-1 code.
Check User Tools > System Settings:
1. User Authentication Management > set to "OFF"
2. Machine action when limit is reached > set to "Allow Continue Use"
3. Enhanced Print Volume Use Limitation > Tracking Permission & Stop Printing > set to "OFF"
4. Auto Delete User in Address Book > set to "OFF"
5. SP-5-401-230 > set to Initial (00H)
Had to do the following on a Ricoh machine recently after improperly disabling PaperCut. In my case we were getting a SC637-1 code.
Check User Tools > System Settings:
1. User Authentication Management > set to "OFF"
2. Machine action when limit is reached > set to "Allow Continue Use"
3. Enhanced Print Volume Use Limitation > Tracking Permission & Stop Printing > set to "OFF"
4. Auto Delete User in Address Book > set to "OFF"
5. SP-5-401-230 > set to Initial (00H)
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