IM 7000

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  • GeorgeBest
    Senior Tech

    500+ Posts
    • Jul 2009
    • 516

    #1

    IM 7000

    Hi,
    delivered an IM 7000 recently at customer, this for replace an MP7002
    Now they are asking us for the right driver, it must be working in SERVER 2008" no drivers available on the Ricoh site

    does anybody know if the driver of the MP7002 compatable is with the IM7000. (server 2008)

    Thanks in afvance . . .
  • luca72
    Field Supervisor

    1,000+ Posts
    • Oct 2017
    • 1673

    #2
    try universal driver, although it is not the best of life, but it should work, usually this information is planned before selling the machine
    "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

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    • Saturn
      Trusted Tech

      Site Contributor
      100+ Posts
      • Nov 2023
      • 163

      #3
      Originally posted by GeorgeBest
      Hi,
      delivered an IM 7000 recently at customer, this for replace an MP7002
      Now they are asking us for the right driver, it must be working in SERVER 2008" no drivers available on the Ricoh site

      does anybody know if the driver of the MP7002 compatable is with the IM7000. (server 2008)

      Thanks in afvance . . .
      I would recommend the machine specific Win 10 32 bit PCL 6 driver, not the V4 driver nor the driver for Universal Print nor the Generic driver. Or just keep the installed MP 7002 driver, it also works with the IM 7000, because the PCLXL commands are the same.
      Last edited by Saturn; 05-13-2024, 03:30 PM.
      I don't care about who your father is, as long as I'm fishing here, you won't walk on water.

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      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 36689

        #4
        Saturn is correct, the current version of PCL 6 driver will work for all versions of Windows back to Windows XP. Microsoft End of Support for Windows Server 2008 and 2008 R2 was in January 2020. Ut is time your customer considers migration to the latest version.

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