[Error Code] Ricoh Pro C7200, SC819-00

[Marssel Pratama]

Hi all.

At first the machine had problem with the panel. It showed only grey background. We tried to change the control unit of panel (keyboard and board). Now the machine can show the UI, but at first showing SC672-11, SC672-00, and SC819-00.
Now it keeps showing SC819-00. I have tried to replace the Controller and Hard Disk but the SC keeps showing. I have the service manual, but even the service manual shows nothing about SC819. I'm still looking for solution until now.

[Marssel Pratama]

[slimslob]

Then you have the wrong service manual. Based the last 2 lines on the screen my copy of the service manual indicates:

[0x696e] gwinit processing end
If the SCS process is ended for some reason
If an unexpected error occurs at SCS processing end, gwint processing also
halts (this result is judged a kernel stop error, by gwinit specification)
“0x69742064” -> “init died”
Turn the main power OFF/ON.

Also what trouble shooting did you do on the SC672 errors. If that is not corrected you will not be able to correct the SC819. Check/replace the connections between the controller board, operation panel and the BICU. You may need to replace the BICU.